Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Charlotta Torres

Martinsburg,WV

Summary

Dynamic Warehouse Lead with extensive experience at Macy's Logistics, excelling in team collaboration and performance improvement. Proven track record in optimizing workflow and ensuring safety compliance. Skilled in mentoring and training, fostering a motivated team environment while consistently exceeding operational goals. Dependable leader dedicated to continuous improvement and operational excellence.

Experienced with warehouse operations, including inventory management and workflow optimization. Utilizes strong leadership and problem-solving skills to improve efficiency. Track record of fostering team collaboration and adapting to changing needs.

Warehouse professional, prepared to drive operational excellence. Proven ability to manage inventory, streamline processes, and ensure timely deliveries. Focused on team collaboration and adaptability to meet changing demands. Known for problem-solving and leadership skills.

Overview

5
5
years of professional experience

Work History

Warehouse Lead

Macys Logistics
06.2025 - Current
  • Lead a team of warehouse associates, providing direction, coaching, training and resources as needed.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Monitor productivity and workflow, ensuring task are completed accurately and on time.
  • Ensure compliance with safety protocols, operational policies, and quality standards.
  • Communicate effectively with management and other departments to meet operational goals.

Hourly Executive

Macys Logistics
05.2021 - 06.2025
  • Supervised and supported a team of 40 plus hourly associates to ensure smooth daily operations and high productivity.
  • Managed time keeping, payroll, reliability using Kronos and Reliability.
  • Maintained accurate records of time, attendance, and performance for payroll and HR purposes.
  • Trained, coached and provided performance feedback to team members to maintain high standards of service and efficiency.
  • Monitored daily workflow to ensure operational goals were met or exceeded.
  • Enforced company policies and ensured compliance with safety, quality and operational procedures.
  • Handled team delegation and conflict resolution to maintain a positive work environment.
  • Reviewed employee concerns and new opportunities to drive business strategies.

Warehouse Associate

Macy's Logistics
01.2020 - 05.2021
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.

Seasonal Warehouse Supervisor

Macys Logistics
09.2020 - 02.2021
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised packing department, and workplace safety.
  • Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Enhanced employee productivity through effective training and performance evaluations.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
10-2023

Skills

  • Supervisory experience
  • Time management
  • Attention to detail
  • Problem-solving
  • Performance improvement
  • Warehouse operations
  • Multitasking and organization
  • Team collaboration
  • Performance monitoring
  • Workflow optimization
  • Safety and compliance
  • Quick learner
  • Teamwork and collaboration
  • Motivated team player
  • Mentoring and training
  • Dependable and reliable
  • Warehousing functions
  • Goal setting
  • Continuous improvement

Languages

Spanish
Limited Working

Timeline

Warehouse Lead

Macys Logistics
06.2025 - Current

Hourly Executive

Macys Logistics
05.2021 - 06.2025

Seasonal Warehouse Supervisor

Macys Logistics
09.2020 - 02.2021

Warehouse Associate

Macy's Logistics
01.2020 - 05.2021

High School Diploma -

Penn Foster Career School

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