Summary
Work History
Education
Skills
Timeline
Generic

Charlotte Baez

Miami,FL

Summary

Dynamic volunteer with a proven track record at Miami Airsoft, enhancing sales through exceptional customer service and conflict resolution. Demonstrated leadership by organizing team-building activities and fostering collaboration. Skilled in public speaking and fundraising, I maintain a positive attitude while creating welcoming environments that boost community engagement.

Work History

Volunteer

Palm Beach Airsoft
  • Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Boosted morale within the team by organizing engaging team-building activities and encouraging open communication among peers..

Volunteer

4-H Youth Development Organization
  • Worked in team environment to maintain high levels of productivity.
  • Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Volunteer

Hialeah Springs SDA Church
  • Volunteered at church-sponsored outreach events, providing polite, friendly representation.
  • Maintained church grounds to upkeep clean, safe and tidy presentation.
  • Collaborated with other volunteers to create a safe and nurturing environment for children during church services.
  • Prepared meals for church members and guests for funerals or special events.
  • Led worship music performances during services, uplifting the congregation through song and praise.

Education

No Degree - My Future Field of Study Is Sales/Marketing.

Broward Cooperative Educational Program (becp)
Pembroke Pines, FL
05-2028

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient
  • Leadership qualities
  • Community service
  • Time management
  • Customer service
  • Public speaking

Timeline

Volunteer

Palm Beach Airsoft

Volunteer

4-H Youth Development Organization

Volunteer

Hialeah Springs SDA Church

No Degree - My Future Field of Study Is Sales/Marketing.

Broward Cooperative Educational Program (becp)

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