Charlotte Betta

• Accomplished multiple tasks within established timeframes.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Established team priorities, maintained schedules and monitored performance.
• Maximized performance by monitoring daily activities and mentoring team members.

• Interview, hire, train, and supervise sales associates
• Set team schedules
• Open and close store
• Lead team in meeting sales goals
• Oversee presentation of store
• Support manager and operations department
• Develop and implement action plans

'Deliveries, corporate/customer sea trials, boat show moves, loading/unloading to Dockwise & Seven Stars transport ships

• Multiple Ferrettis, Rivas, Pershings from 33'-88'

• Involved in all aspects of high end yacht management business including yacht delivery, boat handling, maintenance, and charter
• Cruised east coast US from Maine to Florida, Bahamas, and eastern Caribbean from Virgin Islands to Grenada

• Delivery of vessel from Sag Harbor to Ft Lauderdale over 3 years (5 trips, 6,000+ nm)
• Maintenance and interior/exterior upkeep

• Resort based dive guide and PADI diving instructor
• Led over 800 dives and taught diving from resort course through certification up to Dive Master

• Supervised front desk staff in providing concierge services on 400 passenger luxury cruise ship in ports cruising Chile, Greece, Lebanon, Monaco, Singapore, Australia, Iceland

• Involved in all aspects of beach resort operations catering to wide variety of clientele

• Maintained guest accommodations to 5-star standards aboard luxury 300 passenger cruise ship in ports ranging from Singapore; Sydney, Australia; St
• Petersburg, Russia; Bombay, India; Sri Lanka; French Polynesia, New Zealand