Charlotte Brassfield
Toledo,Ohio
Summary
Skilled Phlebotomy Instructor and Medical Assistant with expertise in phlebotomy, specimen processing, and patient care. Trains and mentors staff and students while ensuring compliance and high-quality care. Strong organizational and communication skills enhance laboratory operations and healthcare education.
Overview
42
42
years of professional experience
Work History
Outreach Phlebotomist
Promedica Toledo Hospital
Toledo, OH
12.2022 - Current
- Collected venous and capillary specimens during patient and outreach visits, ensuring high quality of samples.
- Checked patient identity against requisition labels for accuracy, ensuring correct labeling for Promedica Toledo Hospital.
- Organized and prepared collection supplies, tubes, and equipment for efficient mobile blood draw operations.
Phlebotomy Instructor
Condensed Curriculum International, Inc.
01.2019 - Current
- Teach and demonstrate phlebotomy procedures, techniques, and best practices.
- Provide instruction and guidance to students preparing for careers in phlebotomy and healthcare.
- Contracted as instructor, delivered course content using professional judgment and teaching style.
- Facilitated recruitment efforts for contract instructors in allied healthcare programs, enhancing program quality and instructional capacity.
- Consulted with college and university partners in allied healthcare programs to align course offerings with industry standards and workforce needs.
Phlebotomist / Laboratory Assistant
Mercy Health
Toledo, Ohio
01.2018 - 01.2021
- Obtained and processed specimens according to laboratory procedures, ensuring accuracy and safety.
- Executed phlebotomy and specimen collection, prioritizing patient safety and comfort throughout the process.
- Processed patient registration documents accurately and billing responsibilities.
- Assisted healthcare professionals in patient care within hospital and laboratory environments.
- Utilized EPIC medical software for efficient patient data management.
- Handled patient registration and billing responsibilities.
Central Processing Technician/Phlebotomy Trainer
Toledo Hospital
Toledo, Ohio
12.1984 - 12.2016
- Developed and delivered training programs for staff and students in phlebotomy procedures and laboratory practices.
- Conducted patient interviews to facilitate a smooth registration process.
- Prepared test orders for home sites.
- Ordered laboratory supplies to ensure availability at draw sites.
- Evaluated duties and policies to maintain quarterly compliance for assigned sites.
- Performed MSP Quality Assurance for outreach home draw department.
- Operated a single-man-unit laboratory.
- Conducted monthly rotations for scheduling call-off replacements.
- Received and prepared specimens for testing.
- Prepared specimens for shipment to partner laboratories.
- Maintained accurate specimen handling and processing procedures.
- Assisted outreach locations and coordinated laboratory operations to ensure efficient service delivery.
Education
Certified Medical Assistant -
Professional Skills Institute
Toledo, OhioSkills
- Phlebotomy and venipuncture expertise
- Laboratory and specimen processing
- EPIC medical software
- Mobile blood draw logistics
- Patient registration
- Quality assurance
- Medical terminology
- Patient care and customer service
- Staff and student training
- Microsoft software proficiency
- CPR certification
- Communication skills
Timeline
Outreach Phlebotomist
Promedica Toledo Hospital
12.2022 - Current
Phlebotomy Instructor
Condensed Curriculum International, Inc.
01.2019 - Current
Phlebotomist / Laboratory Assistant
Mercy Health
01.2018 - 01.2021
Central Processing Technician/Phlebotomy Trainer
Toledo Hospital
12.1984 - 12.2016
Certified Medical Assistant -
Professional Skills Institute