Charlotte Dean
Longview,TX
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Mi Casita Mexican Restaurant
Longview, TX
04.2022 - Current
- Greeted customers, provided menus, and answered questions about menu items.
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders, using a POS ordering software system.
- Provided excellent customer service by anticipating guest needs
- Verified that prepared food met all standards for quality and quantity before serving it to customers.
- Performed opening and closing duties such as restocking supplies and checking equipment for proper functioning at the start of shifts.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
- Explained menu items, describing ingredients and methods of preparation upon request.
- Served food and beverages to patrons and confirmed complete orders.
- Trained new employees to perform duties.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education
High School Diploma -
UTTUA
Longview, TX05-2027
Skills
- Order Taking
- Point of Sale (POS) system operations
- Food safety understanding
- Order Management
- Menu Memorization
- Positive and professional
- Service Quality
- Friendly and outgoing
Certification
- Food Handlers License
Timeline
Restaurant Waiter
Mi Casita Mexican Restaurant
04.2022 - Current
High School Diploma -
UTTUA
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