Charlotte Emerson

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Worked with diverse clientele.

Seasonal position

• Supervised counselors and campers.
• Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
• Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter and safety.
• Provided exceptional customer service to participants and parents.

• Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
• Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
• Engaged and interacted with youth members, teaching positive habits, and healthy coping mechanisms.
• Developed fun, engaging, and age-appropriate activities for youth and teens from diverse backgrounds.
• Planned and executed a grant- funded dating violence and healthy relationships program with teens at the club.
• Planned and executed the National Youth Outcome Survey for all youth at the club.

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Assisted in programming and executing community events for children, teens, and families.
• Developed and maintained relationships with key internal stakeholders.
• Developed effective improvement plans in alignment with goals and specifications.