Charlotte Gravel
Summary
Personable and motivated professional with a strong background in hospitality, customer service, and event planning, bringing excellent communication, organization, and relationship-building skills. Experienced in fast-paced environments where attention to detail, professionalism, and creating positive guest experiences are essential. With a creative and aesthetically driven personality, I enjoy bringing stylish and visually appealing ideas into client and event experiences.
Overview
3
3
years of professional experience
Work History
Marketing & Event Intern
Recreation Center Internship
- Planned, organized, and promoted summer camps and recreational programs.
- Created marketing materials and social media content to increase community engagement.
- Supported management with day-to-day operations and participant communication.
- 400-hour Internship
Athletic Department Assistant
Country Club Of Virginia
03.2026 - Current
- Maintain organization and cleanliness throughout the country club and athletic facilities to ensure a welcoming environment for members and guests
- Assist with member and guest check-ins while providing friendly customer service and supporting daily front desk operations
Server, Hostess, Banquet Server
Colonial Heritage Golf Course
06.2024 - Current
- Provided exceptional customer service, ensuring guest satisfaction through attentive dining experiences.
- Collaborated with kitchen staff to deliver timely and quality food orders for patrons.
- Maintained cleanliness and organization of dining areas, enhancing overall ambiance for guests.
- Assisted in training new servers on menu knowledge and service protocols, fostering team cohesion.
Waitress, Host, and Golf Cart Attendant
Brickshire Golf Course
05.2024 - Current
- Provide high-quality service to guests in both dining and golf settings.
- Support event operations and maintain a professional, welcoming atmosphere.
- Work banquets by planning the events and carrying them out.
Retail Associate
Cole Haan
12.2023 - Current
- Deliver customer service and assist guests with product selection to meet sales goals.
- Maintain product knowledge to provide personalized recommendations.
- Collaborate with team members to ensure an organized and welcoming retail environment.
Retail Sales Associate
Dicks Sporing Goods
08.2025 - 02.2026
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated point-of-sale systems efficiently during high-volume sales periods.
- Restocked merchandise and organized displays to maintain store visual standards.
- Collaborated with team members to ensure optimal inventory management and product availability.
Server, Hostess
2 Drummers Smokehouse
04.2023 - 08.2024
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Collaborated with kitchen staff to deliver accurate orders promptly.
- Managed multiple tables efficiently while maintaining a positive atmosphere.
- Assisted in training new servers on menu items and service protocols.
Education
Bachelor of Science - Recreation Management, Minor in Business
James Madison University
Skills
- Teamwork and collaboration
- Quick learner
- Interpersonal and social skills
- Attention to detail
- Multitasking and organization
- Problem-solving
Timeline
Athletic Department Assistant
Country Club Of Virginia
03.2026 - Current
Retail Sales Associate
Dicks Sporing Goods
08.2025 - 02.2026
Server, Hostess, Banquet Server
Colonial Heritage Golf Course
06.2024 - Current
Waitress, Host, and Golf Cart Attendant
Brickshire Golf Course
05.2024 - Current
Retail Associate
Cole Haan
12.2023 - Current
Server, Hostess
2 Drummers Smokehouse
04.2023 - 08.2024
Marketing & Event Intern
Recreation Center Internship
Bachelor of Science - Recreation Management, Minor in Business
James Madison University