Charlotte Harnois
Shrewsbury,MA
Summary
Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service.
Overview
1
1
year of professional experience
Work History
Work Study Student
Quinnipiac University Fitness Center
10.2022 - Current
- Enhance gym atmosphere by maintaining a clean, organized, and welcoming workout environment. Interact respectfully with others to offer ideas, identify issues, and provide assistance.
- Collaborate with staff members to guarantee students received best possible customer service.
- Provide coaching and mentoring to new hires, contributing to their successful integration into the team.
Volunteer
- Tutored at various competency levels to help people with reading, math and writing skills.
- Served as positive role model, promoting healthy interpersonal behaviors.
Babysitter
- Developed age-appropriate activities and crafts to engage children.
- Oranized games, worked on puzzles, and read books to young children.
- Utilized positive reinforcement techniques to encourage good behavior.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
Pet Sitter
- Gave animals proper attention to promote secure environment in owner's absence.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Exercised animals regularly with walks and rigorous play activities.
- Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
- Increased client retention rate through excellent communication skills and genuine love for animals.
- Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
Tutor
Shrewsbury High School, Sherwood Middle School
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Developed student confidence through positive reinforcement strategies.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
Education
Quinnipiac University
Hamden, CT12.2023
Shrewsbury High School
Shrewsbury, MA05.2022
Skills
- Fundraising
- Community Engagement
- Computer Skills
- Data Entry
- Telephone Etiquette
- Event Setup
- Positive Attitude
- Deadline Adherence
- Social Media Management
Timeline
Work Study Student
Quinnipiac University Fitness Center
10.2022 - Current
Volunteer
Babysitter
Pet Sitter
Tutor
Shrewsbury High School, Sherwood Middle School
Quinnipiac University
Shrewsbury High School
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