CHARLOTTE HEFFRON
Scottsdale,AZ
Overview
1
1
year of professional experience
Work History
Community Assistant
Arizona State University
07.2023 - Current
- Maintained open communication with 35 tenants to proactively handle questions and complaints.
- Coordinated 2 special floor meetings and 2 community wide events per semester to inform and engage tenants, resulting in improved relations and housing satisfaction.
- Responded promptly and effectively to out-of-hours emergencies such as maintenance needs and criminal incidents.
- Periodically worked front desk to process requests via phone or in-person and maintained filing systems to facilitate easy access to information
Studio Collaboration With Fender
Arizona State University
01.2024 - Current
- Worked with Fender Vice President of Industrial Design in studio to create and improve upon new iterations of effects pedals
- Ideating with photoshop, procreate, and with traditional supplies
- Further developed adobe skills in photoshop and illustrator
- Refined presentation skills
IHA Design Competition
Arizona State University
08.2023 - 12.2023
- Semester long design project for IHA with a focus on self-care products for those with ADHD
- Conducted primary research with three volunteers as well as secondary research to aid design process
- Worked in procreate for sketching ideation, cardboard and foamcore for physical ideation, and Solidworks for computer ideation
Development Coordinator
Kesem At Arizona State University
08.2022 - Current
- Planned and coordinated fundraising events.
- Worked with marketing team on development and delivery of creative campaigns to support fundraising activities.
- Researched and acquired grants and funding through various programs focused on enhancing and providing youth support services.
- Collaborated with senior leadership to identify funding objectives and devise workable development plans.
Barista
HMSHost Starbucks
08.2022 - 05.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive feedback from customers.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
Education
Bachelor of Science - Industrial Design
Arizona State University
Tempe, AZ05.2025
Minor - Business
Arizona State University
Tempe, AZ05.2025
Skills
- Solidworks
- Event Planning
- Creative Thinking
- Teamwork and Collaboration
- Photoshop
- Illustrator
- Customer Service
- Composure and Emotional Control
- Business Communication
Timeline
Studio Collaboration With Fender
Arizona State University
01.2024 - Current
IHA Design Competition
Arizona State University
08.2023 - 12.2023
Community Assistant
Arizona State University
07.2023 - Current
Development Coordinator
Kesem At Arizona State University
08.2022 - Current
Barista
HMSHost Starbucks
08.2022 - 05.2023
Bachelor of Science - Industrial Design
Arizona State University
Minor - Business
Arizona State University
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