Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charlotte Jackson

Fayetteville,NC

Summary

Diligent Construction Coordinator with proven track record in overseeing complex construction projects from inception to completion. Demonstrated success in coordinating teams, managing resources, and ensuring compliance with safety regulations. Adept at problem-solving and effective communication, ensuring project goals are met on time and within budget.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Construction Coordinator

Jeffries Global, Inc (Servpro - Team Jeffries)
08.2022 - Current
  • Managed commercial construction projects by working effectively with general contractors, subcontractors, engineers and architects.
  • Held and attended construction progress and regular status meetings with project team.
  • Developed and executed pre-construction milestones on project schedule.
  • Increased client satisfaction through consistent progress reporting and addressing concerns promptly.
  • Managed change orders effectively to minimize disruptions to project schedules while accommodating client requirements or unforeseen conditions onsite.
  • Elevated company''s reputation through successful completion of high-profile projects, leading to increased repeat business and referrals.
  • Assisted contents department, mitigation department, and local branch offices to complete T&M projects and residential projects during national disaster and hurricane projects
  • Streamlined permit acquisition process by maintaining accurate documentation and fostering positive relationships with local authorities.
  • Mitigated potential risks by proactively identifying potential issues and implementing preventative measures.
  • Documented construction and extraction workers' hours, wages and other pertinent information.
  • maintained daily jobsite paperwork including time sheets, JSAs, and AHAs, as well as documentation from advisory and 3rd party affiliates.

Compliance Manager

LRAE Global, LLC
08.2019 - 04.2022
  • Delivered subject matter expertise for internal management compliance best practices and quality control. (IE: extensive knowledge of TB MED.530 & KBR internal auditing/ Quality Assurance procedures)
  • Prepared and presented comprehensive daily compliance reports to upper management, covering issues and recommendations.
  • Formulated detailed recommendations based on audit findings to support FOH/BOH daily operations
  • Optimization of regulatory risks management, control testing and process improvements. Handled daily training and paperwork to ensure all employees are in compliance with safety accordances.
  • Managed compliance efforts, reporting and audits.
  • Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.

Administrator/HR Generalist

LRAE Global, LLC
04.2021 - 08.2021
  • Delivered consultative services and recruited qualified and diversified candidates for employment.
  • Provided troubleshooting and technical assistance in use of PAYCOM system.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices. (Onboarding & new hire orientation)
  • Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.

Office Administrator

BillMark Properties (Little & Young)
11.2019 - 08.2020
  • Supported office manager with proactive correspondence management, document coordination and customer relations.
  • Delivered clerical support by handling range of routine and special requirements as needed.
  • Liaised with assorted base of customers and reps, addressing requests and inquiries via phone or email.
  • Researched accounts and contracts and emailed compiled information upon completion.
  • Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.

Education

Associate of Science - Biology

Fayetteville Technical Community College

Skills

  • Construction scheduling
  • Labor management
  • Documentation control
  • Materials procurement
  • Change order management
  • Safety regulations
  • Crew scheduling
  • Permitting coordination
  • Documentation management
  • Scope definition

Certification

  • ServSafe Manager Course

  • Project Manager Certification (Coursera)

Timeline

Construction Coordinator

Jeffries Global, Inc (Servpro - Team Jeffries)
08.2022 - Current

Administrator/HR Generalist

LRAE Global, LLC
04.2021 - 08.2021

Office Administrator

BillMark Properties (Little & Young)
11.2019 - 08.2020

Compliance Manager

LRAE Global, LLC
08.2019 - 04.2022

Associate of Science - Biology

Fayetteville Technical Community College

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