Charlotte Johnson
Lebanon,TN
Summary
Dynamic and results-oriented professional with extensive experience in healthcare administration, notably at Vanderbilt Wilson County Hospital. Excelled in reducing applicant wait times through effective multitasking and robust organizational skills. Proficient in Microsoft Office and insurance verification, demonstrating a strong commitment to compliance and confidentiality. Adept at enhancing patient registration processes and fostering collaborative relationships to improve patient care.
Overview
26
26
years of professional experience
Work History
Admission Clerk
Vanderbilt Wilson County Hospital
03.2020 - Current
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
- Reduced wait times for applicants by expediting the review process through effective multitasking and time management skills.
- Provided support to financial aid department in processing scholarships, grants, and loans for incoming students, reducing delays in enrollment.
Unit Secretary
Summit Medical Center
07.2013 - 01.2020
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
Admissions Clerk
Claiborne County Hospital
09.1998 - 07.2012
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
- Reduced wait times for applicants by expediting the review process through effective multitasking and time management skills.
- Facilitated smoother transitions between academic programs by closely collaborating with faculty advisors during transfer evaluations.
Education
High School Diploma -
Claiborne Count High School
Tazewell, TN05-1976
Skills
- Goal oriented
- Strong organization
- Healthcare experience
- Microsoft office
- Patient registration
- Insurance verification
- Appointment scheduling
- Efficient workflow
- Compliance
- Confidentiality
- Collaboration
- Office equipment
- Cross-functional coordination
- Medical admissions processes
Timeline
Admission Clerk
Vanderbilt Wilson County Hospital
03.2020 - Current
Unit Secretary
Summit Medical Center
07.2013 - 01.2020
Admissions Clerk
Claiborne County Hospital
09.1998 - 07.2012
High School Diploma -
Claiborne Count High School
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