CHARLOTTE MARTINEZ
PLAINFIELD,IL
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Warehouse FC Associate (part-time)
Amazon
Naperville, IL
01.2020 - Current
- Performs stowing operations, including sorting, scanning, and stacking packages, while also ensuring efficient trailer docking and release processes.
- Serves as an Ambassador for new hires, providing hands-on guidance to onboard and mentor associates.
- Inducts packages into delivery routes, manages undeliverable packages by coordinating returns to the station, and ensure timely re-routing for the next delivery cycle.
Senior Administrative Assistant
CB&I Storage Tank Solutions LLC
Plainfield, IL
05.2019 - 02.2025
- Supports sales operations for five in-house sales representatives and two remote representatives based in Houston.
- Retrieves and organizes plans and specifications for city and municipal water storage tank bids.
- Prepares comprehensive bid documents, including requests for surety, performance, payment, and warranty bonds, as well as insurance requirements.
- Provides financial documentation as needed to support bid submissions.
- Perform administrative duties, schedule tradeshow attendance.
- Provide support to estimating group and construction group.
- Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
- Acted as backup for other employees by providing support and adapting to requirements of department.
- Managed sensitive information with utmost discretion to maintain confidentiality at all times.
- Maintained inventory of office supplies and placed orders.
- Assisted coworkers and staff members with special tasks on daily basis.
Administrative Assistant of Executive and Corporate Programs and Plan Administrator
CB&I Storage Tank Solutions LLC
Plainfield, IL
04.2008 - 05.2019
- Supports the Executive & Corporate Programs Plan Administrator in managing confidential matters related to executives, board of directors, restricted stock units, and the educational assistance program.
- Streamlines and manages daily office operations, ensuring accuracy, efficiency and confidentiality.
- Collaborates with Pressure Vessel Engineering to expertly format and maintain CMS Document CB&I Management systems, supporting compliance and accessibility.
- Serves as the primary liaison for the ADP I-9/E-Verify system, ensuring seamless onboarding and compliance for the Plainfield office.
- Revamped Quick Reference Guides for the CB&I Management System, enhancing user accessibility and system efficiency.
- Assisted in preparing reports and presentations for stakeholder meetings.
Education
Bachelor of Science - Business Administration
University of Phoenix
Tempe, AZ11-2022
Professional Certificate - Human Resources Management
University of Phoenix
Tempe, AZ11-2021
Associate of Arts - General Studies
University of Phoenix
Tempe, AZ10-2020
Certified Loan Officer/Processor - undefined
American School of Mortgage Banking
01-2008
Skills
- MS Office Suite - (Word, Excel, Power Point, Outlook, Visio)
- Concur (Expense & Travel Management software)
- JDEdwards OneWorld, JDEdwards EnterpriseOne, , SAP & IDoc’s
- Confidentiality and discretion
- Travel coordination
- Executive support
- Excellent interpersonal skills
- Document preparation efficiency
- Detail-oriented approach
- Professional phone etiquette
- Travel arrangements expertise
Timeline
Warehouse FC Associate (part-time)
Amazon
01.2020 - Current
Senior Administrative Assistant
CB&I Storage Tank Solutions LLC
05.2019 - 02.2025
Administrative Assistant of Executive and Corporate Programs and Plan Administrator
CB&I Storage Tank Solutions LLC
04.2008 - 05.2019
Certified Loan Officer/Processor - undefined
American School of Mortgage Banking
Bachelor of Science - Business Administration
University of Phoenix
Professional Certificate - Human Resources Management
University of Phoenix
Associate of Arts - General Studies
University of Phoenix