Charlotte McNealy
Arthur J. Gallagher
Western Springs,IL
1
Certification
2
years of professional experience
Dedicated professional with a foundation in client services and sales. Known for attention to detail and adaptability, successfully supporting account teams and enhancing customer experiences. Prepared to apply strengths in a challenging role to achieve business objectives.
Work History
Client Services Associate
1 Month- Participate in a structured insurance and client service development program focused on commercial risk management, client support, and industry best practices.
- Executed professional licensing and training programs, demonstrating industry expertise through practical assignments.
- Develop expertise in insurance products, underwriting concepts, compliance requirements, and client relationship management.
- Support account teams with policy administration, client documentation, account maintenance, and service-related requests.
Sales Associate
1 Year 8 Months- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently, ensuring accuracy in cash handling and customer service.
- Maintained product displays and inventory organization to promote sales and accessibility.
- Collaborated with team members to achieve daily sales targets and improve social media presence.
Real Estate Sales and Marketing Intern
2 Months- Conducted market research to identify trends and support pricing strategies for various properties.
- Collaborated with team members to organize open houses, ensuring efficient operations and positive client experiences.
- Utilized CRM software to track client interactions, improving follow-up procedures and client satisfaction.
Education
Bachelor of Arts - Business
- Honor Roll Fall/Spring 2025-2026
- 3.91 GPA
- Pi Beta Phi Member
- Fashion Business Organization Member
- Marketing Club Member
- Study Abroad: Milan, Italy, Summer Global Internship Program
Skills
Communication Skills
Relationship Management
Adaptability
Emotional Intelligence
Organization and Time Management
Attention to Detail
Professional Development
Continuous Learning
Certification
- Property & Casualty Insurance Producer Licensed
Timeline
Client Services Associate
Arthur J. Gallagher
07.2026 - CurrentRead More
Real Estate Sales and Marketing Intern
Aparto Durando
05.2025 - 07.2025Read More
Sales Associate
Swanson's
09.2024 - 05.2026Read More
University of Kansas
Bachelor of Arts from Business
Read More