Charlotte Miller
American Fork,UT
Summary
Dynamic team player with a strong work ethic and proven customer service skills honed at Cargo Cinema. Recognized for enhancing customer satisfaction through effective problem-solving and attention to detail. Adept at multitasking and maintaining equipment, contributing to a positive work environment and team success. Highly efficient Team Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
3
3
years of professional experience
Work History
Team Member
Cargo Cinema
09.2024 - Current
- Operate projector, handle the purchase of tickets and concessions, clean the theater, restrooms and counter area.
- Create marketing content for social media.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Team Member
Go Energy Foods
06.2022 - 08.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked with, cleaned, and assembled large pieces of equipment in kitchen.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Ran demos to promote product when outside of warehouse.
Team Member
Culvers
11.2021 - 06.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
Film And Video Production
UVU
Orem, UT12-2028
High School Diploma -
American Fork High School
American Fork, UT05-2024
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Good work ethic
- Evident sense of responsibility
- Attention to detail
- Cleaning
- Enthusiasm
- Motivated
- Equipment maintenance
- Hospitality and accommodation
- Multitasking
Timeline
Team Member
Cargo Cinema
09.2024 - Current
Team Member
Go Energy Foods
06.2022 - 08.2024
Team Member
Culvers
11.2021 - 06.2022
Film And Video Production
UVU
High School Diploma -
American Fork High School
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