Charlotte Morris
Baltimore,MD
Summary
Federal Background Investigator with knowledge of federal laws, regulations, and investigative procedures. Conducted comprehensive interviews and compiled detailed reports that enhanced the effectiveness of security clearance decisions. Demonstrated integrity and professionalism while maintaining confidentiality throughout investigations. Excel in critical thinking, problem-solving, and communication, ensuring clear and effective interactions in all investigations. Committed to integrity and accuracy in every assignment undertaken.
Overview
2
2
years of post-secondary education
12
12
years of professional experience
Work History
Federal Background Investigator
CACI International
Baltimore, Maryland
05.2026 - Current
- Conducted face-to-face and remote comprehensive interviews with subjects, past/present employers, neighbors, family members, and personal references.
- Utilized specialized elicitation and questioning techniques to resolve discrepancies, enhancing accuracy in character and suitability evaluations
- Performed deep-dive checks across criminal, court, credit, driving, military, employment, and education records.
- Leveraged investigative databases and open-source intelligence tools (e.g., LexisNexis, Accurint) to verify applicant backgrounds, ensuring thorough compliance with investigative standards
- Evaluated application submissions and public records to identify red flags, risk factors, or security clearance eligibility issues.
- Authored structured, fact-based investigative reports adhering strictly to federal, state, or agency regulations (e.g., OPM/DCSA guidelines).
- Managed high-volume caseload, consistently meeting strict turnaround deadlines while maintaining high accuracy in investigative reporting
- Collaborated with adjudicators and supervisors to clarify findings and ensure complete case file integrity
Adjunct Faculty (Project Elevate)
Howard Community College
Columbia, MD
03.2024 - Current
- Facilitate the educational component of Project Elevate, an alternative education program for reentry into the workforce.
- Conducted job readiness and training activities to prepare students for workforce reentry.
- Developed career resources and tracked student progress in externships, facilitating communication between new hires and program directors.
- Implemented attendance standards and performance evaluations, managing disciplinary measures, dispute resolution, and training development.
Career Development Facilitator
Baltimore Mayor's Office of Employment Development
Baltimore, MD
02.2025 - 06.2026
- Work Victory turning citizens to help them return to the employment world
- Managed client case files to ensure timely access to support services
- Ensured compliance with regulations to maintain program integrity
- Compliant within grants
- Write reports
Division of Consumer Protection Division
Office of the Attorney General
Baltimore, MD
10.2023 - 05.2024
- Investigated complaints of deceptive consumer practices and violations of local or state laws to protect consumer rights.
- Researched consumer cases and contacted businesses to facilitate resolutions, enhancing consumer trust.
- Constructed business letters and researched tenancy, lemon laws, and business standings to provide informed guidance.
- Maintained up-to-date case documentation to facilitate efficient tracking.
- Create and maintain a calendar for relevant deadlines.
Mediator
Community Mediation Maryland
11.2022 - 05.2024
- Developed tailored plans and neutral solutions to address individual participant needs.
- Meet with participants seeking mediation.
- Facilitated statewide re-entry initiatives for individuals transitioning from incarceration.
- Led workshops for newly released citizens, equipping them with skills to re-enter the workforce.
- Cases vary from Department of Justice, Landlord tenancy cases and pre-release individuals seeking mediation to reduce recidivism.
- Organized participant files and coordinated outreach to facilitate mediation processes.
Court Appointed Special Advocate
Casa Of Harford County
Bel Air, Maryland
04.2018 - 01.2023
- Appointed by the courts to advocate for abused and neglected foster children.
- Collaborated with foster child's lawyers, social workers, and relevant parties to advocate effectively for each case.
- Evaluated living conditions of assigned minors and documented progress for court reports, ensuring accurate representation of their welfare.
- Guided minors aging out of the system in preparing for transition, providing essential resources and support for independence.
- Conducted federal background investigations for CACI International government contracts.
Adult Basic Education and Essential Skills, Adjunct Faculty
Community College of Baltimore County
09.2014 - 05.2019
- Provide administrative support to continuing education office by maintaining student files, conducting student evaluations, verifying students' education, conducting program orientation, and administering placement testing with follow-up advisement meetings.
- Provide administrative support to continuing education office by maintaining student files, conducting student evaluations, verifying students' education, conducting program orientation, and administering placement testing with follow up advisement meetings.
- Led financial readiness and workforce development seminars, enhancing community engagement through outreach programs with local distribution centers.
- Delivered impactful adult education and vocational training sessions to enhance skill development.
Education
Master of Business Administration - Organizational Leadership
Eastern University
St. David's , PA 08.2024 - 10.2026
Bachelor of Science - Applied Liberal Arts
Morgan State University
Associates of Arts/Paralegal Studies -
Community College of Balt Co.
Skills
- Investigative interviewing
- Legal research
- Report writing
- Concise report writing
- Background investigation
- Risk assessment
- Policy compliance
- Regulatory compliance
- Records search
- Westlaw
- Lexis Nexis
- Case Management
- Microsoft Office Suite
- Stakeholder communication
- Interviewing techniques
- Written communication
- Statement collection
Timeline
Federal Background Investigator
CACI International
05.2026 - Current
Career Development Facilitator
Baltimore Mayor's Office of Employment Development
02.2025 - 06.2026
Master of Business Administration - Organizational Leadership
Eastern University
08.2024 - 10.2026
Adjunct Faculty (Project Elevate)
Howard Community College
03.2024 - Current
Division of Consumer Protection Division
Office of the Attorney General
10.2023 - 05.2024
Mediator
Community Mediation Maryland
11.2022 - 05.2024
Court Appointed Special Advocate
Casa Of Harford County
04.2018 - 01.2023
Adult Basic Education and Essential Skills, Adjunct Faculty
Community College of Baltimore County
09.2014 - 05.2019
Bachelor of Science - Applied Liberal Arts
Morgan State University
Associates of Arts/Paralegal Studies -
Community College of Balt Co.