Charlotte Neuman
Sparks Glencoe,MD
Summary
I am a highly motivated high school student with strong problem-solving and analytical skills, developed through rigorous AP coursework, and leadership roles in student government and honor societies. I approach challenges methodically by evaluating information, identifying solutions, and adapting strategies to achieve effective outcomes. Through multiple leadership positions, I have strengthened my ability to collaborate with peers, communicate clearly, and guide teams toward shared goals, while balancing academic responsibilities. My experiences reflect a strong work ethic, initiative, and a commitment to making a positive impact within my school and community.
Overview
2
2
years of professional experience
Work History
Team Leader
Creamery Connection
Parkton, Maryland
04.2024 - Current
- Trained new staff on customer service and product knowledge standards.
- Supervised team members during busy shifts to ensure smooth operations.
- Maintained cleanliness and organization of work areas according to safety standards.
- Delegated daily tasks to team members to optimize group productivity.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Hereford Highschool
Parkton, MDSkills
- Customer service
- Team leadership
- Employee training
- Project management
- Effective communication
- Conflict resolution
- Problem solving
- Teamwork and collaboration
- Leadership
- Analytical thinking
References
References available upon request.
Affiliations
Volunteer, University of Maryland Medical Center (UMMC) - Baltimore, MD (2025-Present)
Timeline
Team Leader
Creamery Connection
04.2024 - Current
Hereford Highschool