Focused sales professional highly effective in establishing and maintaining relationships with potential and existing clients. Extremely motivated and ambitious. Skilled Sales Representative well-versed in sales, customer service and management. Demonstrated track record of success in generating new revenue streams while building customer loyalty and retention. Motivated Transplant Nurse Coordinator with solid experience managing all levels of patients, including pre and post transplant as well as Living Donor Transplants.
Overview
23
23
years of professional experience
Work History
National Policy Advisor and Market Access Director
CareDx
Washington, DC
01.2023 - Current
Enhanced policy effectiveness by conducting comprehensive research and analysis on relevant issues.
Streamlined policy development process for improved efficiency and stakeholder engagement.
Influenced legislative outcomes through persuasive communication with policymakers and stakeholders.
Drafted high-quality policy documents, resulting in increased clarity and understanding for decisionmakers.
Regional Director of Sales and Operations
CareDx
Washington, DC
04.2022 - 01.2023
Increased regional sales revenue by implementing strategic sales plans and fostering strong relationships with key clients.
Streamlined operations for enhanced efficiency and cost reduction, resulting in improved profitability across the region.
Developed high-performing sales teams through targeted recruitment, training, and performance management initiatives.
Led successful product launches in multiple territories, contributing significantly to overall company growth.
Transplant Account Manager
CareDx Inc.
04.2018 - Current
I generate and maintain sales of AlloMap and AlloSure. We interface with cardiologists, nephrologists, nurse coordinators and other hospital personnel on the transplant team. Develop, communicate, and implement account growth strategies.
Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
Developed team communications and information for meetings.
Pharmaceutical Sales
Heritage Therapeutics
05.2014 - 01.2016
Visited clients on-site to give benefit-oriented sales presentations.
Prepared sales contracts.
Consistently hit and exceeded sales goals by 20%.
Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a 85% success rate.
Worked closely with Pharmacy Care Representatives (PCRs) in providing excellent patient care.
Medical Sales Representative
Aziyo Biologics
08.2017 - 12.2018
Worked as an Independent Sales Representative with Aziyo Biologics to all of the VA hospitals in Washington DC and other surrounding areas.
Built strong client relationships and provided high value-adding services
Researched and customized service proposals for clients.
Medical Sales Representative
Omega Medical Health Systems
05.2011 - 12.2016
Visited clients on-site to give benefit-oriented sales presentations.
Prepared sales contracts.
Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
Documented all customer inquiries and comments thoroughly and quickly.
Sold Negative Pressure Wound Therapy Devices to plastic surgeons and wound care clinics.
Treated veterans with multiple wounds at the VA medical Center Wound Care Clinic.
Manage multiple states selling NPWT to different clients.
Plan and conduct consumer seminars and participate in trade shows and industry conventions.
Initiated two key partnerships which resulted in 54% revenue growth.
Implemented marketing strategies which resulted in 12% growth of customer base.
Worked directly with doctors, nurses and patients to achieve the best clinical results.
Consistently hit and exceeded sales goals by 20%.
Built strong client relationships and provided high value-adding services, resulting in a 15% company market share increase.
Living Donor Liver and Kidney Transplant Coordinator
GEORGETOWN UNIVERSITY HOSPITAL
12.2007 - 12.2011
Cared for patients in the Surgical Intensive Care Unit Provided care for post- operative Liver and Kidney Transplant patients Perform emergency medical procedures, such as basic cardiac life support (BLS), advanced cardiac life support (ACLS), and other condition stabilizing interventions.
Coordinated oncologic care of patients with Medical Oncologist, Hepatobiliary Surgeons and Interventional Radiologist.
Coordinated procedures for patients in interventional radiology for cryo embolization and hepatobiliary stent placement.
Document data related to patients\\\\' care including assessment results, interventions, medications, patient responses, or treatment changes.
Manage patients\\\\' pain relief and sedation by providing pharmacologic and non-pharmacologic interventions, monitoring patients\\\\' responses, and changing care plans accordingly.
Administer blood and blood product transfusions or intravenous infusions, monitoring patients for adverse reactions.
Assess urgent and emergent health conditions using both physiologically and technologically derived data.
Order, perform, or interpret the results of diagnostic tests and screening procedures based on assessment results, differential diagnoses, and knowledge about age, gender and health status of clients.
Interpret information obtained from electrocardiograms (EKGs) or radiographs (x-rays).
Set up, operate, or monitor invasive equipment and devices such as colostomy or tracheotomy equipment, mechanical ventilators, catheters, gastrointestinal tubes, and central lines.
Diagnose acute or chronic conditions that could result in rapid physiological deterioration or life-threatening instability.
Collaborate with patients to plan for future health care needs or to coordinate Text transitions and referrals.
Analyze the indications, contraindications, risk complications, and cost-benefit tradeoffs of therapeutic interventions.
Treat wounds or superficial lacerations.
Adjust settings on patients\\\\' assistive devices such as temporary pacemakers.
Ordered and executed diagnostic tests and analyzed diagnostic images to further investigate patient conditions.
Developed new process for employee evaluation which resulted in marked performance improvements.
RN ,CVICU
Washington Hospital Center
01.2001 - 07.2001
Developed and implemented nursing care plans.
Demonstrated ability to lead and motivate outstanding healthcare teams.
Ordered and executed diagnostic tests and analyzed diagnostic images to further investigate patient conditions.
Administered appropriate courses of treatment, including pharmaceutical medications.
Advised and educated patients regarding diet, hygiene and effective disease prevention methods.
Monitored patients\' condition and progress and re-evaluated treatments as necessary.
Continuously maintained proper safety and took precautionary measures to avoid the spread of disease and infection.
RN, SICU, CVICU, ER
Georgetown University Hospital
1995 - 2007
Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
Interview patients or their representatives to identify problems relating to care.
submit orders for processing.
Chronic patient care in surgical intensive care unit, adeptly handling all aspects of treatment from medication to wound care to monitoring for 2 to 3 patients per shift.
Assessed need for, ordered, obtained and interpreted appropriate lab tests.
Self-directed with astute judgment skills. High level of personal accountability.
Pharmacological and non-pharmacological management and treatment of various disorders and diseases.
Education
High School Diploma -
WHEELING CENTRAL CATHOLIC HIGH
WHEELING, WV
Bachelor of Science - Nursing
BOSTON COLLEGE
CHESTNUT HILL, MA
Skills
Multidisciplinary coordinator for patients with hepatocellular carcinoma
Worked with all of the transplant physicians to coordinate Liver, Kidney and Small Bowel Transplants
Asses and care for patients who undergo diagnostic, interventional, and therapeutic procedures in interventional radiology
Help patients prepare for transplant
Type and crossmatch patients and work with HLA lab for match
Work with United Network for Organ Sharing and WRTC to coordinate for transplants
Expansive personal network
Expert in healthcare services
Dedicated team player
Timeline
National Policy Advisor and Market Access Director
CareDx
01.2023 - Current
Regional Director of Sales and Operations
CareDx
04.2022 - 01.2023
Transplant Account Manager
CareDx Inc.
04.2018 - Current
Medical Sales Representative
Aziyo Biologics
08.2017 - 12.2018
Pharmaceutical Sales
Heritage Therapeutics
05.2014 - 01.2016
Medical Sales Representative
Omega Medical Health Systems
05.2011 - 12.2016
Living Donor Liver and Kidney Transplant Coordinator