Charlotte Padilla
Baltimore,MD
Summary
Seasoned Routing Assistant at North Point Lot for 3 Years with over 25 Years of experience bus driving for the Southeast area.
Adept in office administration.
I excel in relationship building and customer service.
I believe I am a quick learner and always looking to learn more.
Highly organized and self motivated.
Demonstrated ability to prioritize tasks and meets deadlines.
Overview
29
29
years of professional experience
Work History
Routing Assistant
Baltimore Co Public School
North Point Bus Lot
03.2020 - Current
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Developed strong relationships with schools through exceptional customer service.
- Knowledge of bus routes coordination and dispatching.
- knowledge of Local Streets.
- Delivered prompt service to prioritize schools and parents needs.
- Answered constant flow of customer calls with minimal wait times.
- Develops and writes Routes
Bus Drivers
Baltimore Co Public Schools
Southeast Area
03.1995 - Current
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Fostered safe bus environment by enforcing rules of conduct for passengers.
- Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
- Transported passengers safely along prescribed routes according to tight schedules.
- Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
- Reduced fuel costs through careful route planning and efficient driving practices that maximized fuel economy without compromising timeliness or safety.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
Education
High School Diploma -
Our Lady Of Mt Carmel
Essex MdSkills
- Writing Routes
- Handing out Bus Trips
- Covering Bus Routes
- Traffic analysis
- Route Optimization
Timeline
Routing Assistant
Baltimore Co Public School
03.2020 - Current
Bus Drivers
Baltimore Co Public Schools
03.1995 - Current
High School Diploma -
Our Lady Of Mt Carmel