Daisy Cruz
Spartanburg,SC
Summary
Dynamic and adaptable professional with a proven ability to quickly learn and thrive in diverse environments. Expertise in manual labor, equipment operation, and maintaining organized workspaces, prioritizing safety and efficiency. Extensive experience in administrative tasks and office management, including data entry, record keeping, and customer service, ensures seamless operations and strong team collaboration. Committed to continuous learning and making a positive impact within a dynamic team setting.
Overview
8
8
years of professional experience
Work History
Routing Clerk
Temco Logistics – Greenville MDO 5888
Greenville, SC
06.2025 - Current
- Coordinate daily appliance delivery routes to ensure efficient scheduling and on-time performance.
- Communicate with Home Depot locations and internal teams regarding shipment status and updates.
- Manage load planning, routing adjustments, and delivery changes in real-time.
- Work closely with drivers, dispatch, and warehouse teams to maintain smooth operations.
- Managed scheduling and routing for drivers, enhancing delivery timeliness.
- Processed incoming shipments, ensuring accurate inventory management and timely distribution.
- Implemented quality control measures, reducing errors in inventory tracking and documentation.
- Trained new staff on standard operating procedures, enhancing team productivity and performance.
- Maintained compliance with safety protocols, fostering a secure work environment for all employees.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Assisted with onboarding of new employees.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Purchased and maintained office supplies.
- Created and maintained detailed records of all office activities.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Input data into spreadsheets and databases.
- Maintained up-to-date employee records to assist in human resources planning.
- Reduced errors in data entry through rigorous attention to detail and double-checking work.
- Streamlined meeting logistics, coordinating schedules and preparing meeting materials to enhance focus and productivity.
- Enhanced team morale, organizing staff events and fostering positive work environment.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Addressed driver communications and provided required data to drivers.
- Implemented staff scheduling systems to optimize resource allocation and coverage.
- Analyzed customer feedback to identify areas for service enhancement and team training.
- Developed procedures to establish accurate and organized check-in and check-out processes.
Delivery CSR (Home Depot Accounts)
Temco Logistics
Greenville, SC
03.2025 - 06.2025
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed order processing and coordination to ensure timely delivery of services.
- Trained new team members on customer service protocols and best practices.
- Developed and maintained strong relationships with clients, enhancing customer satisfaction.
- Coordinated daily delivery schedules to optimize routes and reduce delays.
- Managed real-time communication with drivers to ensure timely updates on deliveries.
- Trained new dispatchers on operational protocols and software utilization for efficiency.
- Resolved customer inquiries and complaints promptly to maintain high satisfaction rates.
- Analyzed delivery data to identify areas for process improvement and cost reduction.
- Collaborated with logistics teams to streamline operations and improve overall workflow.
- Maintained accurate records of dispatched orders, tracking details, and customer information for future reference.
- Supported team members during peak periods, stepping in to cover shifts when needed to maintain service levels.
- Managed high-volume orders, prioritizing deliveries based on urgency and location.
- Reduced customer complaints by closely monitoring delivery progress and communicating delays promptly.
- Served as a knowledgeable resource for drivers regarding route planning, traffic conditions, and delivery requirements.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Assembly Line Associate (BMW Production)
Benteler Automotive
Duncan, SC
11.2024 - 01.2025
- Operated machinery to assemble automotive components with precision and attention to detail.
- Collaborated with team members to streamline production processes and enhance workflow efficiency.
- Conducted quality inspections on finished products to ensure compliance with industry standards.
- Trained new associates on assembly line procedures, fostering a collaborative work environment.
- Managed inventory of materials, ensuring timely availability for uninterrupted production flow.
- Maintained clean and organized workstations, adhering to safety protocols and best practices consistently.
- Boosted morale among colleagues through positive attitude and willingness to assist others as needed, contributing to a more enjoyable work environment.
- Achieved faster production rates through consistent attention to detail and adherence to company standards.
- Improved assembly line efficiency by implementing lean manufacturing techniques and reducing downtime.
- Followed outlined specifications to implement assembly plans.
- Supported maintenance efforts by regularly cleaning equipment and reporting any malfunctions or damage immediately.
Molding Machine Operator
Plasmen
Greer, South Carolina
06.2024 - 11.2024
- Set up and adjust plastic injection molding machines, molds, robots and auxiliary equipment to ensure quality production.
- Monitor machine operation to detect any malfunctions or defects in the product and make necessary adjustments to correct them.
- Perform regular maintenance on all equipment including lubrication, cleaning and changing of parts as needed.
- Assist in training new employees in operating procedures related to molding machines.
- Monitor the feed and speed of machines during the machining process.
- Replace worn tools, sharpen cutting tools, adjust machinery components.
- Carry out regular safety checks on machinery prior to operation.
- Operated production machinery to produce parts within specified tolerances and quality standards.
- Met or exceeded target for on-time customer shipments.
- Collaborated with team members to troubleshoot any issues that arose during production runs.
Janitorial Assistant
Spartanburg Memorial Auditorium
Spartanburg, South Carolina
02.2024 - 10.2024
- Swept and mopped floors in high-traffic areas.
- Cleaned and sanitized bathrooms, sinks, countertops, and mirrors.
- Stocked restrooms with necessary supplies.
- Performed routine maintenance tasks on cleaning equipment.
- Disinfected surfaces using appropriate chemicals and materials.
- Provided custodial services for special events as needed.
Package Handler
FedEx:Ground
Spartanburg , South Carolina
03.2024 - 07.2024
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
Warehouse Services
Interleaving Warehouse Services, Inc.
Woodruff, US
09.2023 - 12.2023
- Drives sit-down forklift
- Moves hazardous materials
- Maintains clean work area
- Stacks crates, pallets, lumber, or other material
- Ensures the safe and efficient movement of goods
- Follows safety regulations and company guidelines
- Checks that loads are centered and properly stacked
- Determines when repairs need to be made on equipment
- Rotates stock so that half pallets are out first
- Loads and unloads product from and onto tractor trailers, rail cars, and cargo ships
- Quality assurance (QA) duties, including reporting product damage and shortages
- Utilizes radio frequency (RF) scanning equipment to track inventory
- Analyzes productions schedules to determine timely transportation of materials and products
- Make sure tires are properly stacked so material isn't dropped during transportation
Logistics Associate
MAU Workforce Solutions
Greer, US
02.2022 - 03.2023
- Scanned 2000+ products per day and put away at correct warehouse locations
- Operated equipment such as box cutters, hand jacks, tape guns and scanners in alignment with company guidelines
- Kept inventory areas clean, organized and free of safety hazards for maximum efficiency
- Converted physical documents via scanning into electronic files and images
- Identified errors and suggested appropriate edits
- Pulled merchandise to fulfill orders to specification
- Reported damaged products or safety hazards to immediate supervisor
- Conducted inventory transactions using scanner gun
- Fulfilled orders quickly to accomplish challenging daily objectives
- Accepted, processed and quickly filled orders
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents
- Picked up heavy objects using proper lifting techniques to avoid personal injuries
- Selected products and items from shelves and pallets for customer orders
- Filled orders according to defined standards using standard picking system
- Assisted in training new warehouse employees
- Trained new employees regarding warehouse procedures and standards
- Work is performed in a traditional warehousing type environment and picking parts according to customer order and placing parts in work areas
- Read customer orders, work orders, shipping orders, or documents
Cashier
Citco Gas station
Woodruff, US
11.2021 - 02.2022
- Greet customers in a friendly manner
- Ring up sales and collect payments
- Answer customer questions and provide information on products and services
- Ensure all items purchased are correctly scanned and priced
- Handle product returns and exchanges
- Manage the cash register, including taking in cash, giving change, and counting the till
- Maintain a clean and organized workspace
- Follow all safety and security procedures
- Ensure compliance with all store policies and regulations
- Stock shelves and coolers with merchandise
- Address customer complaints in a professional manner
Security Officer
Allied Universal
Kenner, US
11.2020 - 03.2021
- Preventing illegal or inappropriate actions by maintaining a high visibility presence
- Performing access control procedures on vehicles, personnel, and visitors
- Patrolling the buildings, facilities, and perimeters of the premises
- Informing personnel and visitors of security procedures, as well as acting upon non-compliance
- Investigating suspicious activities and disturbances
- Immediately reporting security breaches to designated law enforcement agents
- Performing maintenance checks on security systems and equipment
- Documenting observations and surveillance activities
- Adhering to security industry regulations
Cashier/Sales Associate
Valero & Mobil Gas Station
Saint Rose, US
04.2020 - 05.2020
- Collect money from patrons at a gas station
- Dispense change
- Dispense lottery tickets
- Collect and dispose of trash outside
- Provide customers with receipts
- Charge purchases to customers' credit cards
- Verify age of customer if they are purchasing alcohol or cigarettes
- Answer questions and provide directions if needed
- Activate fuel pumps
- Sell food and grocery items
- Sell prepared food, including deli sandwiches, pizza, hot dogs, and pretzels
- Prepare daily reports of fuel and oil
- Clean gas station bathrooms
- Count money in cash drawers
- Operate price scanners
- Sweep and mop floors
- Set alarm when closing
RCS
Syncreon
Greer, US
07.2018 - 09.2019
- Work is performed in a traditional warehousing type environment and picking parts according to customer order and placing parts in work areas
- Read customer orders, work orders, shipping orders, or documents to determine items to be moved, gathered, distributed and/or shipped
- Move items from bulk containers or racks, shelves, or in bins according to a predetermined sequence such as size, type, style, color, or product code
- Fill requisitions, work orders, or requests for materials or other stock items and places them in designated areas
- Scans materials and moves them according to standard work instructions where applicable
- Other duties as assigned
Education
High school diploma -
East St. John High School
05-2018
Skills
- Surveillance
- Security
- Writing Skills
- Typing
- Heavy lifting
- Microsoft Word
- Microsoft Excel
- Cash Handling
- Customer service
- Packaging
- SAP
- Plastics extrusion
- Forklift
- Load & unload
- Quality assurance
- Cash register
- Restaurant experience
- Manufacturing
- SAP Warehouse Management
- Warehouse management
- Machine operation
- Precision measurement
- Production scheduling
- Safety procedures
- Adaptability and flexibility
- Problem-solving
- Work order following
- Quality control
- FORKLIFT operation
- Self motivation
- Material packaging
- Database entry
- Administrative tasks
- Schedule and calendar management
- Customer communication
- Time management
- Flexible and adaptable
- Creative thinking
- Record sorting and filing
- Staff training
- Analytical thinking
- Scheduling
- Decision-making
- Staff supervision
- Meeting planning
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Routing Clerk
Temco Logistics – Greenville MDO 5888
06.2025 - Current
Delivery CSR (Home Depot Accounts)
Temco Logistics
03.2025 - 06.2025
Assembly Line Associate (BMW Production)
Benteler Automotive
11.2024 - 01.2025
Molding Machine Operator
Plasmen
06.2024 - 11.2024
Package Handler
FedEx:Ground
03.2024 - 07.2024
Janitorial Assistant
Spartanburg Memorial Auditorium
02.2024 - 10.2024
Warehouse Services
Interleaving Warehouse Services, Inc.
09.2023 - 12.2023
Logistics Associate
MAU Workforce Solutions
02.2022 - 03.2023
Cashier
Citco Gas station
11.2021 - 02.2022
Security Officer
Allied Universal
11.2020 - 03.2021
Cashier/Sales Associate
Valero & Mobil Gas Station
04.2020 - 05.2020
RCS
Syncreon
07.2018 - 09.2019
High school diploma -
East St. John High School