Charlotte Portis
caregiver
Katy,TEXAS
Summary
Compassionate Caregiver possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in caregiving. Collaborative team player with strong clinical and interpersonal skills. Available 40 hours per week, weekends and evenings.
Overview
6
6
years of professional experience
12
12
years of post-secondary education
Work History
Caregiver
St.Helen Home Health Care
Houston, TX
04.2022 - Current
- I assist with dressings , bandages, and binders to maintain proper healing and sanitary measures.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help my patients achieve nutritional objectives.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Restaurant Owner
DA Joint Mobile Catering
Katy, TX
03.2019 - Current
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Planned and executed strategies to increase customer loyalty and retention.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
Security Officer
Allied Universal Security Services
Houston, TX
02.2018 - 03.2020
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Education
High School Diploma -
08.1981 - 05.1993
High School Diploma -
02.2002 - 09.2002
Skills
Flexible schedule and
Quality assurance
Complaint resolution
Creative problem solving
Behavioral Management
Dependable and Responsible
Critical Thinking
Excellent Communication
Timeline
Caregiver - St.Helen Home Health Care
04.2022 - Current
Restaurant Owner - DA Joint Mobile Catering
03.2019 - Current
Security Officer - Allied Universal Security Services
02.2018 - 03.2020
Texas School of Health - High School Diploma,
02.2002 - 09.2002
C.E.King High School - High School Diploma,
08.1981 - 05.1993