Charlotte Schrecker
Golf Shop Attendant
West Palm Beach,FL
Summary
Dynamic retail professional with experience in customer service and point-of-sale operations. Known for adaptability and resilience, consistently creating welcoming environments while efficiently managing transactions and resolving customer concerns.
Overview
2
2
years of professional experience
Work History
Golf Shop Attendant
06.2024 - 07.2026
- Reconciled daily tee sheets, checked in customers and resolved payment discrepancies.
- Welcomed members and guests, answered inquiries, and successfully resolved customer complaints to maintain a high level of hospitality.
- Facilitated customer decision-making with tailored product suggestions and informed advice on golf equipment.
- Operated point-of-sale systems, processing transactions accurately and efficiently during peak hours.
- ensured cleanliness and organization of retail environment, improving customer shopping experience.
- Developed visual displays to highlight seasonal merchandise, contributing to aesthetic appeal of shop layout.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Made ShipSticks boxes, created shipping labels, ensuring a smooth process charging the member, as well as delivering their clubs to the correct destination and on time.
Restaurant Hostess
BJ's Restaurant & Brewhouse
12.2024 - 07.2025
- Greeted and seated guests, ensuring a welcoming environment for all patrons.
- Collaborated with servers to streamline table transitions, reducing guest wait times.
- Handled customer inquiries and concerns, providing timely resolutions to enhance the experience.
- Oversaw dining area upkeep, maintaining cleanliness and fostering an inviting atmosphere.
- Oversaw dining area upkeep, maintaining cleanliness and fostering inviting atmosphere.
- Coordinated phone reservations and to-go orders, accurately communicating wait times and addressing customer questions.
Education
Bachelor of Accounting - Accounting
Palm Beach State College
Boca Raton 05.2001 -
Skills
Maintaining store appearance
Patience and empathy
Adaptability and resilience
POS system operation
Merchandising and display
Purchase packaging
Timeline
Restaurant Hostess
BJ's Restaurant & Brewhouse
12.2024 - 07.2025
Golf Shop Attendant
06.2024 - 07.2026
Bachelor of Accounting - Accounting
Palm Beach State College
05.2001 -