Charlotte Segi
Temecula,USA
Summary
Motivated Aeronautics student at Embry-Riddle Aeronautical University with a 4.0 GPA, hands-on flight training, and strong foundations in aviation safety and operations. Experienced in customer service, sales, and logistical support, with proven ability to manage inventory, coordinate tasks, and maintain high standards in fast-paced environments. Detail-oriented, proactive, and adaptable, seeking to bring technical knowledge, organizational skills, and a passion for delivering exceptional client experiences to the Cabin Experience Coordinator role at Latitude 33 Aviation.
Overview
12
12
years of professional experience
Work History
Gift Shop/Wine Club Sales Associate (Part Time)
Monserate Winery
Fallbrook, California
01.2025 - Current
- Delivered exceptional guest service by greeting and assisting customers, promoting wine club memberships, and handling sales transactions.
- Supported tasting room operations including setup, stocking, inventory, and merchandising while maintaining a clean and welcoming environment.
- Built strong guest relationships to enhance the customer experience and encourage retention.
Sales/Customer Service Representative
Esporta Fitness
Temecula, CA
04.2020 - 10.2020
- Responsible for membership sales, telephone inquiries, meet/greet members, answer telephones and manage opening and closing of the facility.
- Responsible for tidiness and safety consciousness of the gym area making sure all equipment is safe and properly stored.
- Handle emergency situations properly and calmly, contact the proper authorities to assist with including, life threatening situations.
- Manage my work hours effectively and responsibly.
Horse Caregiver (Part Time)
Silver Saddle Ranch
Temecula, CA
01.2014 - 12.2019
- Provided for the care of the ranch and horses boarded at ranch.
- Cleaned horse stalls, fed, watered and exercised horses.
Caregiver (Part Time)
Childcare
Riverside, CA
06.2019 - 09.2019
- Maintain a safe environment for children of all ages from infants to teenagers.
- Observe and monitor children’s activities, communicate with children’s parents/guardians regarding daily activities, behaviors, and issues.
- Sanitize toys and play equipment.
- Assist in preparing food and serving meals.
- Perform housekeeping duties as needed.
Education
B.S - Aeronautics, Emergency Services, Aviation Safety
Embry Riddle Aeronautical University
03.2026
Private Pilot’s License -
Upper Limits Aviation Academy
12.2022
High School Diploma -
Linfield Christian High School
05.2020
Skills
- Computer skills (Microsoft Office Suite)
- Customer service
- Safety procedures
- Robotics
- Metal fabrications
- Planning
- Organizing
- Problem solving
- Quick learning
- Teamwork
- Independence
- Resourcefulness
- Hard-working
- Positive attitude
- Verbal communication
- Written communication
- Interpersonal skills
References
Available Upon Request
Courses Taken
- HIST 130 History of Aviation in America
- ASCI 254 Aviation Legislation
- MATH 106 Basic Algebra & Trigonometry
- ASCI 202 Intro to Aeronautical Science
- WEAX 201 Meteorology I
- MATH 111 Pre-calculus for Aviation
- MATH 112 Applied Calculus for Aviation
- CSCI 109 Intro Computers & Applications
- STAT 211 Statistics With Aviation Appl
- MGMT 201 Principles of Management
- PHYS 123 Science of Flight
- BSAS 330 Acft Accident Investigation
- BSAS 409 Aviation Safety
- PHYS 102 Explorations in Physics
- ASCI 404 Applications in Avia&Aero Law
- ESVS 302 Fire Dynamics
- ESVS 305 Fire Prevention Organization and Management
- BSAS 320 Human Factors in Aviation Safety
References
References available upon request.
Timeline
Gift Shop/Wine Club Sales Associate (Part Time)
Monserate Winery
01.2025 - Current
Sales/Customer Service Representative
Esporta Fitness
04.2020 - 10.2020
Caregiver (Part Time)
Childcare
06.2019 - 09.2019
Horse Caregiver (Part Time)
Silver Saddle Ranch
01.2014 - 12.2019
B.S - Aeronautics, Emergency Services, Aviation Safety
Embry Riddle Aeronautical University
Private Pilot’s License -
Upper Limits Aviation Academy
High School Diploma -
Linfield Christian High School