Charlotte Shechter
NEW YORK,NY
Summary
Accomplished Store Manager with a proven track record at Brandy Melville, enhancing customer satisfaction and streamlining operations. Excelled in multitasking and organization, coupled with exceptional problem-solving abilities. Demonstrated leadership as a Camp Counselor, fostering safety and positive values. Skilled in customer service and relations, consistently achieving results beyond expectations.
Overview
3
3
years of professional experience
Work History
Store Manager
Brandy Melville
03.2022 - 01.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Bakery Cashier
Oxford Bakery
10.2021 - 02.2022
- Maintained a clean, organized, and well-stocked cashier area to ensure smooth operations.
- Enhanced customer satisfaction by providing efficient and friendly service at the bakery cashier counter.
- Supported other staff members during busy times by assisting with cleaning tasks or restocking shelves as needed.
- Boosted sales through suggestive selling of bakery products and promoting daily specials.
Camp Counselor
Camp Ma-He-Tu
07.2021 - 09.2021
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Education
Bachelor of Science - Computer Science And Psychology
SUNY Oswego
Oswego, NY02.2027
High School Diploma -
School of The Future
New York, NY06.2023
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store Opening and Closing
Timeline
Store Manager
Brandy Melville
03.2022 - 01.2024
Bakery Cashier
Oxford Bakery
10.2021 - 02.2022
Camp Counselor
Camp Ma-He-Tu
07.2021 - 09.2021
Bachelor of Science - Computer Science And Psychology
SUNY Oswego
High School Diploma -
School of The Future
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