CHARLOTTE TAYLOR
La Crosse,VA
Summary
Proven track record of enhancing facility cleanliness and patron satisfaction at KBS and Newcomerstown Public Library, demonstrating exceptional attention to detail and excellent people skills. Spearheaded community engagement initiatives and improved test scores through dedicated support, showcasing a blend of hard and soft skills vital for diverse environments.
Overview
8
8
years of professional experience
Work History
Janitorial Worker (at a Microsoft Data Center)
KBS Cleaning Services
06.2024 - Current
- Swept hard surface floors using broom or push broom dust mop.
- Enhanced cleanliness and sanitation by routinely performing thorough cleaning tasks in assigned areas.
- Sanitized break area kitchen counters, tables and sinks.
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Teacher's Assistant/Substitute Teacher
Destiny Christian & Buffalo Christian Academy
09.2021 - 05.2023
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Assisted lead teachers with lesson plan creation and materials development .
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Assisted students in understanding difficult concepts, leading to improved test scores.
- Assumed lead teacher position when that teacher had extensive leave due to medical issues.
Assistant Librarian
Newcomerstown Public Library
06.2017 - 04.2019
- Fostered positive relationships with patrons from diverse backgrounds ensuring equal access to all information resources.
- Supported community engagement through facilitation of various library programs and events.
- Enhanced patron satisfaction by providing efficient, accurate, and friendly research assistance.
Cashier
Rural King
05.2016 - 06.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
Education
Associate of Applied Science - Veterinary Technology
National College
Rapid City, SDGED -
Neptune High School
Neptune City, NJSkills
- Exceptional Customer Service Skills
- Excellent Communication Skills
- Superior Work Ethic
- Attention to Detail
- A passion for service
- Keyboard skills
- Available 7 days per week
Dog training & Competition
I have trained dogs in conformation, obedience, herding, and tracking.
I've competed in all except tracking.
I taught beginner classes in Obedience.
I was honored to judge several 4-H dog events in my community.
Additional Information
While working at the Library in Ohio, I was privileged to organize a Senior Citizen Lock-in. The theme was "You don't stop playing because you grow old. You grow old because you stop playing."
As I read about the Securitas HEROES (Having Everyone Receive & Offer Excellent Service) I was inspired!
My heart is to serve others!
Timeline
Janitorial Worker (at a Microsoft Data Center)
KBS Cleaning Services
06.2024 - Current
Teacher's Assistant/Substitute Teacher
Destiny Christian & Buffalo Christian Academy
09.2021 - 05.2023
Assistant Librarian
Newcomerstown Public Library
06.2017 - 04.2019
Cashier
Rural King
05.2016 - 06.2017
Associate of Applied Science - Veterinary Technology
National College
GED -
Neptune High School
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