Hi, I’m
Charlotte Tolbert
McDonough,GA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
years of professional experience
1
Certification
Work History
Northside Hospital Atlanta
Patient Transporter /EKG Technician
04.2023 - Current
Job overview
- Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
- Administered testing with electrocardiogram for patients experiencing events and as screening tool.
- Educated patients on testing and preparation steps prior to procedure.
- Provided instruction on Holter monitor and connected patient to analyzer.
- Documented vascular data such as edema, oxygen saturation, and blood pressure to contribute to accurate diagnoses.
- Monitored patient activity during stress test to record data.
Emory University Hospital Midtown
Patient Transporter / Guest Services Representativ
11.2022 - Current
Job overview
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Followed sanitary and safety regulations to properly collect and dispose of medical waste.
- Kept patient information and records secure by using private hospital databases and withholding information from outside sources.
Piedmont Henry Hospital
Patient Transporter
09.2021 - 11.2023
Job overview
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
Private Home
Caregiver
05.2022 - 12.2022
Job overview
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Advanced Pro Services
Patient Transporter
05.2021 - 09.2022
Job overview
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Warmly greeted patients and visitors and made each feel welcome.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
- Monitored patient progress to detect changes or unusual behavior and update medical personnel.
- Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
- Cleaned, sanitized and moved hospital equipment.
Piedmont Atlanta Hospital
Patient Transporter
03.2020 - 09.2021
Job overview
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Warmly greeted patients and visitors and made each feel welcome.
- Educated patients and families to provide information on hospital policies and procedures related to patient transport.
- Helped other staff with patient transfers by moving patients between departments.
Private Duty
Personal Care Assistant
01.2017 - 02.2019
Job overview
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Scheduled and accompanied clients to medical appointments.
Sidney Ragland
Direct. Marketing Concepts
06.2016 - 12.2018
Job overview
- Provided quantitative and qualitative analysis and support for direct response programs.
- Assessed marketing data capture, accuracy and reporting configurations.
- Offered varying degrees of support setting up dashboards, establishing KPIs, training on enterprise analytics tools and handling data integrations.
- Understood complex data sets from various sources to define actionable insights for business.
- Researched and evaluated potential new markets and products.
- Collaborated with cross-functional teams to develop and implement market research strategies.
- Utilized specialized software to capture and process data.
Grady Memorial Hospital
Patient Transporter
06.2007 - 05.2016
Job overview
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Warmly greeted patients and visitors and made each feel welcome.
Education
Advanced Career Training Atlanta, GA
Graduate Diploma from Medical Assisting
07.1997
George Washington Carver High SchoolAtlanta, GA
High School DIploma from Basic
05.1988
Skills
- Patient Safety
- Regulatory Compliance
- Equipment Management
- Transportation
- Problem Resolution
- Scheduling Coordination
- Customer Service
- Exam Room Preparation
- Critical Care
Certification
- CET - EKG Technician
- BLS
Timeline
Patient Transporter /EKG Technician
Northside Hospital Atlanta
04.2023 - Current
Patient Transporter / Guest Services Representativ
Emory University Hospital Midtown
11.2022 - Current
Caregiver
Private Home
05.2022 - 12.2022
Patient Transporter
Piedmont Henry Hospital
09.2021 - 11.2023
Patient Transporter
Advanced Pro Services
05.2021 - 09.2022
Patient Transporter
Piedmont Atlanta Hospital
03.2020 - 09.2021
Personal Care Assistant
Private Duty
01.2017 - 02.2019
Direct. Marketing Concepts
Sidney Ragland
06.2016 - 12.2018
Patient Transporter
Grady Memorial Hospital
06.2007 - 05.2016
Advanced Career Training
Graduate Diploma from Medical Assisting
George Washington Carver High School
High School DIploma from Basic
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