Charlotte Watson
Dallas,TX
Summary
Dynamic professional with expertise in cash handling and customer service, honed at Qudoba's Mexican Grill. Enhanced checkout efficiency by 20% through strategic improvements. Skilled in team training and collaboration, ensuring seamless operations. Proven ability to maintain financial accuracy and uphold store organization, contributing to an exceptional customer experience.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
2025
2025
years of professional experience
Work History
Cashier, Deep Fryer. Food Prep
Qudoba;s Mexican Grill
01.2022 - 12.2024
- Processed transactions efficiently using POS systems to ensure accurate sales records.
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Maintained cleanliness and organization of checkout area, promoting a welcoming environment for customers.
- Managed cash drawer, balancing funds at shift end to uphold financial accuracy.
- Trained new cashiers on operational procedures and customer service standards to improve team performance.
- Collaborated with inventory management team to track stock levels and assist in restocking efforts.
Cashier, Shift Lead, Grill Cook
Dunkin Dounuts
2021 - 06.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer, ensuring discrepancies were minimized.
- Assisted in training new staff on cash handling procedures and customer interaction.
- Implemented strategies for improving checkout speed during peak hours.
- Conducted regular audits of registers to ensure compliance with financial policies.
- Collaborated with team members to enhance overall store operations and customer experience.
Education
GED -
Willow Run Adult Ed.
Ypsilanti, MI01-1995
Skills
- Cash handling
- Customer service
- Point-of-sale operation
- Inventory management
- Financial accuracy
- Team training
- Checkout efficiency
- Conflict resolution
- Store organization
- Register auditing
- Sales reporting
- Food safety compliance
- Deep frying techniques
- Shift management
- Cleaning and sanitizing
- Team collaboration
Accomplishments
- Trained and mentored [number] employees.
- Resolved product issue through consumer testing.
- Completed manager training program.
Timeline
Cashier, Deep Fryer. Food Prep
Qudoba;s Mexican Grill
01.2022 - 12.2024
Cashier, Shift Lead, Grill Cook
Dunkin Dounuts
2021 - 06.2023
GED -
Willow Run Adult Ed.