Charlotte Whitaker
Saltillo,MS
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
22
22
years of professional experience
Work History
Stay at Home Parent
Self-employeed
Saltillo, MS
01.2008 - Current
- Managed daily schedules, ensuring timely completion of household tasks and activities.
- Developed and implemented educational activities to promote child development and engagement.
- Coordinated family events, enhancing communication and teamwork among household members.
- Cultivated positive relationships with local community resources to support children's growth and learning.
- Streamlined meal preparation processes, incorporating healthy nutrition practices for family well-being.
- Assisted children with homework, fostering academic skills and confidence in their abilities.
- Monitored spending and budgeted household expenses to maintain financial stability.
- Led initiatives for conflict resolution, promoting harmony within the family environment.
- Monitored children's activities to verify safety and wellbeing.
- Read stories, sang songs and facilitated creative play.
- Implemented daily routines and activities to stimulate and engage children.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Provided support and guidance to children in conflict resolution.
- Encouraged children's emotional and social development.
- Assisted in potty training and toilet hygiene.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Developed lessons and activities to promote children's physical and emotional development.
- Documented children's growth and development.
- Created and implemented activities to promote language development.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Logged information regarding naps, feedings, and any medications administered.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Did all house work and management of household and income.
Server
Waffle House
Tupelo, MS
06.2008 - 08.2008
- Delivered exceptional customer service in high-volume environment, ensuring satisfaction and repeat business.
- Managed multiple tables efficiently while maintaining accuracy in orders and timely service.
- Collaborated with kitchen staff to facilitate smooth communication and expedite food preparation.
- Trained new servers on menu items, service standards, and operational procedures to enhance team performance.
- Implemented process improvements that increased table turnover rates and improved overall service efficiency.
- Developed strong relationships with regular customers, enhancing loyalty and promoting a welcoming atmosphere.
- Resolved customer complaints swiftly, maintaining positive dining experiences and upholding brand reputation.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Inspected dishes and utensils for cleanliness.
Babysitter
Self-employeed
Tupelo, MS
01.2004 - 01.2006
- Provided attentive care and supervision for children, ensuring safety and well-being.
- Developed engaging activities to promote learning and creativity among children.
- Communicated effectively with parents regarding children's progress and daily activities.
- Managed schedules, including meal times, play times, and nap routines efficiently.
- Adapted quickly to children's needs and preferences, fostering a supportive environment.
- Implemented positive discipline strategies to encourage appropriate behavior in children.
- Collaborated with families to create personalized care plans tailored to individual needs.
- Maintained a clean and organized play area, promoting a safe environment for exploration.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
- Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
- Coordinated outdoor activities to promote physical health and exploration.
Education
High School Diploma -
Shannon High School
Shannon, MS08-2008
Some College (No Degree) - Social Work
Itawamba Community College
Tupelo, MSSkills
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Caring and responsible
- Punctual and reliable
- Multitasking
- Excellent communication
- Task prioritization
- Stress tolerance
- Interpersonal skills
- Analytical thinking
- Documentation and reporting
Timeline
Server
Waffle House
06.2008 - 08.2008
Stay at Home Parent
Self-employeed
01.2008 - Current
Babysitter
Self-employeed
01.2004 - 01.2006
High School Diploma -
Shannon High School
Some College (No Degree) - Social Work
Itawamba Community College