Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Charlotte Winkler-Corey

Daggett,MI

Summary

Compassionate emerging Social Worker with proven ability to complete tasks efficiently and productively. Excel in active listening, empathy, and communication.

Overview

10
10
years of professional experience

Work History

Front Desk Assistant

Abundant Life Mission
Menominee, MI
07.2024 - Current
  • Conducted intake interviews and assessments of potential new clients.
  • Collaborated with shelter staff to implement best practices for volunteer shifts.
  • Provided emotional support and guidance to homeless individuals seeking assistance from our organization.
  • Assisted in creating a safe environment within the shelter facility by monitoring activities and intervening when necessary.

Financial Front Office Assistant

Oconto Dental
Oconto, WI
02.2024 - Current
  • Ensured compliance with HIPAA regulations regarding patient privacy rights.
  • Collected copays and account balance payments and updated account records.
  • Scheduled and confirmed appointments, optimizing office workflow and patient satisfaction.
  • Assisted with preparing reports,financial presentations, and other documents as requested by the dental team.
  • Verified patient insurance coverage, benefits, and eligibility for services across multiple insurance platforms.

Board of Trustees Member

Village of Daggett
Daggett, MI
06.2019 - 03.2024
  • Attended and actively participated in monthly board meetings.
  • Ensured consistent budgetary compliance through regular monitoring and reporting on variances.
  • Created policies guaranteeing adherence to relevant legal and regulatory requirements.
  • Maintained confidentiality regarding internal organizational affairs and information.

Front Desk Receptionist

LaCanne Family Dental
Marinette, WI
03.2023 - 02.2024
  • Delivered exceptional customer service by greeting patrons with a positive attitude.
  • Managed patient appointment scheduling efficiently
  • Contributed to the smooth operation of the office through administrative tasks, including scanning materials and maintaining document organization.
  • Maintained an organized reception area, ensuring prompt guest attendance.
  • Facilitated speedy handling of customer payments using multiple methods, including credits, checks, or money orders.

Patient Care Coordinator

Great Blue Dental
Marinette, WI
04.2019 - 12.2023
  • Assisted in maintaining a friendly atmosphere by interacting with patients, their families, and the staff professionally.
  • Managed patient appointments and facilitated necessary follow-up visits.
  • Executed administrative responsibilities such as filing paperwork, answering phones, and scheduling appointments.
  • Managed the completion of insurance verifications and claim forms for efficient patient intake.

Resident Assistant

River Breeze Adult Care Home
Wallace, MI
05.2014 - 11.2019
  • Provided support in activities of daily living such as bathing, dressing, and grooming.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
  • Demonstrated a solid ability to provide outstanding customer support services when dealing with patients, family members, or visitors.
  • Supported in the preparation of meals adhering to specified dietary needs and monitored food intake levels.

Education

Bachelor of Social Work - Social Work

University of Wisconsin - Green Bay
Green Bay, WI

Some College (No Degree) - Practical Nursing

Northeast Wisconsin Technical College
Green Bay, WI

Skills

  • Compassionate communication
  • Patient Relations
  • HIPAA Compliance
  • Administrative Skills

References

References available upon request.

Timeline

Front Desk Assistant

Abundant Life Mission
07.2024 - Current

Financial Front Office Assistant

Oconto Dental
02.2024 - Current

Front Desk Receptionist

LaCanne Family Dental
03.2023 - 02.2024

Board of Trustees Member

Village of Daggett
06.2019 - 03.2024

Patient Care Coordinator

Great Blue Dental
04.2019 - 12.2023

Resident Assistant

River Breeze Adult Care Home
05.2014 - 11.2019

Bachelor of Social Work - Social Work

University of Wisconsin - Green Bay

Some College (No Degree) - Practical Nursing

Northeast Wisconsin Technical College

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Charlotte Winkler-Corey