Charlotte Zantello

Executed product promotion strategies to enhance brand visibility.

Streamlined inventory organization processes to enhance operational efficiency.

Facilitated customer greetings to enhance service experience.

Executed checkout processes, including cash credit and debit transactions accurately and ensuring accurate transactions for customer satisfaction.

Address and resolve basic sales problems such as price discrepancies, returns, or exchanges

Follows stores policies and procedures

• Read books aloud to promote language development skills and imagination growth.
• Maintained records of daily observations and information regarding child's activities and behavior.
• Developed and implemented daily activities for children such as reading, playtime, and arts and crafts.
• Ensured safety at all times by monitoring the environment for potential hazards or risks.
• Cared for infants by changing diapers, preparing bottles, monitoring sleep patterns, and providing emotional support.
• Taught basic hygiene habits such as hand washing and brushing teeth.
• Engaged in outdoor recreational activities with the children such as trips to the park or beach.
• Communicated regularly with parents about their child's day-to-day experiences and developmental milestones achieved.
• Provided comfort when needed through hugs or words of encouragement.
• Encouraged good manners among children by modeling appropriate behavior.

• Developed and implemented customer service policies and procedures to ensure consistent, high quality customer service.
• Provided customer service support when necessary.
• Monitored customer service requests and responded accordingly.
• Provided customer service when needed.
• Greeted customers and provided customer service assistance.
• Developed and maintained effective customer service policies.
• Provided guidance on complex customer service matters.

• Greeted visitors, clients and guests in a professional manner.
• Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
• Entered data into databases accurately and efficiently.
• Organized and maintained filing systems for documents and records.
• Archived confidential material using established procedures.
• Gathered and sorted data for reports and files.
• Handled confidential information with discretion and integrity.
• Used filing systems to improve document management and organization.
• Maintained positive working relationship with fellow staff and management.
• Broke down boxes for garbage and recycling.