Charlotte Zook

Twenty Years in Medical Business Management and Insurance

• “Charlotte’s productivity remains among the highest of our performers on the team. She regularly seeks additional duties and opportunities to help achieve our departments goals.” –Rebecca Dobbins, RN, BSN, Manager 1, Inpatient Utilization Management, ANTHEM
• “Charlotte proved herself to be an able employee, a diligent worker, and talented insurance representative. Her research was always thorough and comprehensive, and fact checking always accurate.” –Burlene Atkins, Manager, INDIANA HEART ASSOCIATES
• “Charlotte is able to see the whole picture in relation to how physicians are contracted and various network affiliations. She understands how PPO networks, POS, and HMO plans work. She is a loyal addition, outgoing and known as someone to be counted on to follow through with task at hand.” –Judy Bourquin, Director, Provider Relations, INDIANA PROHEALTH NETWORK
• Analytical, Detail Oriented with Track Record for Achieving Goals