Charlotte Willis
Mille Lacs Health Systems
Ogilvie,MN
6
years of professional experience
Adaptable problem-solver with strong computer proficiency, artistic flair, and exceptional phone communication skills. Eager to leverage creative insight, analytical thinking, and technical aptitude into the Marketing & Catalog Specialist role. Recognized for learning new systems quickly, resolving challenges efficiently, and bringing a collaborative, growth-focused attitude to every project.
Work History
Dietary Aide
4 Years 4 Months- Planned and executed board dinners, with consideration for dietary restrictions.
- Communicated with patients/customers via phone and in-person, maintaining a cordial and efficient dialogue.
- Communicated with management regarding improvements that could be made to improve workflow and/or quality.
- Was responsible for organizing a detailed step-by-step for new hires in each area of work.
- Prepared patient meal trays according to diet orders and modified texture requirements.
- Delivered meals promptly while verifying accuracy, temperature, and special diet restrictions.
- Sanitized dining areas, carts, and food-contact surfaces to support infection control standards.
- Assisted in food preparation, portioning, and tray assembly to ensure timely meal service in fast-paced kitchen.
- Maintained inventory of food supplies to support continuous meal service., serviceware, and nourishment items to maintain continuous meal service.
- Gathered used dishes to facilitate efficient cleanup and maintain dining area order. and dishware, then supported cleanup of kitchen and dining areas.
- Communicated dietary concerns and menu needs with nursing and food service staff to ensure compliance with dietary requirements.
- Maintained safety, sanitation, and dietary guidelines throughout resident meal service.
Line Cook; Server
1 Year 3 Months- Managed grill, sauté, and prep stations, ensuring efficient kitchen operations.
- Prepared menu items rapidly while upholding high standards for quality and presentation.
- Prepped fresh ingredients, portioned supplies, and organized station mise en place.
- Followed food safety and sanitation standards during storage, cooking, and cleanup.
- Received phone orders in a cordial and efficient manner.
- Accurately delivered orders in a prompt and timely manner.
- Took orders and manned the cash register, ensuring smooth flow and accurate exchange of funds.
- Facilitated communication between front of house and back of house, fostering a collaborative work environment.
Education
High School Diploma
No Degree - Medical Laboratory Technician
- Dean's List - First Semester, 2011
Skills
Detail-oriented
Time management
Customer service
Team collaboration
Verbal communication
Problem-solving
Computer skills
Issue resolution
Scheduling and planning
Multitasking
Organizational skills
Interests
Experimenting with different creative mediums
like pen and paper
photography
and digital media
to expand skills and techniques.
Blogging/Vlogging
Reading
Drawing and Painting
Photography
Video Gaming
Learning about new things
Timeline
Dietary Aide
Mille Lacs Health Systems
11.2011 - 03.2016Read More
Line Cook; Server
Farm Market Cafe
09.2010 - 12.2011Read More
Pine Technical College
No Degree from Medical Laboratory Technician
Read More
Ogilvie Public Schools
High School Diploma
Read More