Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Charly Johnson

Hot Springs,AR

Summary

Dynamic and results-oriented professional with a proven track record at Sonic and Countryside Assisted Living Facility. Excelled in delivering top-notch customer service and maintaining high levels of cleanliness, demonstrating exceptional organizational skills and efficiency under pressure. Achieved significant improvements in guest satisfaction and operational efficiency, leveraging strengths in interactive communication and food service efficiency.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Car Hopper

Sonic
08.2022 - 07.2023


  • Balanced orders on trays and delivered them to cars.
  • Communicated with management and associates to set and exceed sales and customer satisfaction goals.
  • Worked in the food industry with the public delivering food and drinks and handled money.

Personal Care Assistant

Countryside Assisted Living Facility
09.2020 - 12.2021
  • Assisted patients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with patients to deliver emotional support and companionship.

Accounts Receivable Clerk

Ashley Motor Company
08.2000 - 12.2002
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
  • Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.

Education

Certified Phlebotomy Technician - Phlebotomy

Carter's Career Center
Monroe, LA
05.2019 - 05.2019

High School Diploma -

Fountain Hill High School
Fountain Hill, AR
05-1999

Skills

  • Cleanliness
  • Organization
  • Energy conservation
  • Memory retention
  • Efficient work
  • Personal hygiene
  • Excellent customer service
  • Fast food customer service
  • Flexibility
  • Guest satisfaction
  • Interactive communication skills
  • Efficient under pressure
  • Food handling
  • Customer interaction
  • Safety conscious
  • Point of sale operation
  • Salesmanship
  • Food service efficiency

Certification

  • Phlebotomy Technician Certification (PTC) - American Medical Certification Association (AMCA).

Timeline

Car Hopper

Sonic
08.2022 - 07.2023

Personal Care Assistant

Countryside Assisted Living Facility
09.2020 - 12.2021

Certified Phlebotomy Technician - Phlebotomy

Carter's Career Center
05.2019 - 05.2019

Accounts Receivable Clerk

Ashley Motor Company
08.2000 - 12.2002

High School Diploma -

Fountain Hill High School

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Charly Johnson