Charm Hudson
Manager
Van Nuys,CA
Summary
Successfully met company sales targets by 100% between the years 2020 and 2023. Consistently maintained sales volumes, product mixes, and selling prices by keeping updated with supply and demand and changing market trends. Increased customer base from 3500 to 6100 within 8 months by employing strategic sales initiatives. Trained 50+ sales officers and support staff members within a short time span of 3 years. Designed and implemented a strategic business plan that increased revenue by $1.5M per year. Retained the company’s top customers in the wake of strict competition, by devising and presenting them with discount options.
Overview
13
13
years of professional experience
1
1
Language
Work History
MANGER/Senior Fashion Consultant
Neiman Marcus
Beverly Hills, CA
10.2020 - Current
- Responsibilities include:
- Achieving growth and hitting sales targets by successfully managing the sales team
- Designing and implementing a strategic sales plan that expands company’s customer base and ensure it’s strong presence
- Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives
- ● Personal shopping for A list.
● Styling clients.
● Scheduling appointments. - Managed entire shopping experience for client, putting together outfits and providing personalized style tips.
- Helped brand awareness by assisting in merchandising and handling display setups.
- Flattered customer bodies by selecting appropriate, on-trend clothes.
- Received payments, processed purchases and issued receipts.
Business Manager
SERGIO HUDSON (Sergio Hudson Collections)
West Hollywood, CA
12.2019 - 06.2023
- Responsibilities include:
● Assisting with Artist dressing. Creative room and behind the stage.
● Fashion show preparation and logistics.
● Scheduling, planning, and organizing calendar.
● Confirming travel arrangements. - Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Interacted with customers and vendors with utmost professionalism to solve various problems.
- Collaborated and built trust within organization and with customers, meeting or exceeding expectations.
- Drove high performance by developing team members.
- Determined customer needs and calculated payment options based on consultative sales process.
- Translated customer needs into operational plan to fulfill projects with right resources.
ROAD MANAGER / CREATIVE ASSISTANT
DASH Arron Sherrod (Urban at Geffen Record)
Malibu, CA
05.2016 - 08.2020
- Responsibilities include:
● Day to day operations for crew.
● Prepping performance materials.
● Overseeing all tour details and logistics.
● Choosing show pieces and song selections. - Resolved issues between talent and directors to maintain strong, professional relationships.
- Discussed opportunities with industry connections and advocated for clients best suited for openings.
ARTIST
JAYD Management
New York, NY
02.2011 - 10.2018
- Artist Accomplishments include:
● Showcase for Hot 97.
● Showcase for Universal, Jive, and J records
● Opening act for Trey Songz, Ludacris, Teyanna Taylor, and etc.
● George Daniel show, Black Expo performances, and produced EP - Performed songs in gospel, pop and R&B music genres.
- Traveled, sometimes great distances, to perform at venues and rehearsed to prepare for performances.
Education
Bachelor of Arts - Business Management
Chicago State University
Chicago, IL05.2010
Skills
- Store Merchandising
- Delivery Schedules
- Fashion Trends Understanding
- Maintaining Clean Work Areas
- Corrective Actions
- Showroom Displays
- Formal Wear
- Creating Unique Shopping Experiences
- Luxury Apparel
- Accessories and Footwear
- Talent Development
- Wardrobe Design
- Shipment Processing
- Customer Loyalty
- Project Management
- Brand Management
- Business Planning
- Sales Activities
- Customer Relationship Management
- Customer Satisfaction
- Ground and Air Transport
- Administrative Duties
- Basic Accounting
- Human Resources Department Processes
- Talent Management
- Public and Media Relations
- Schedule Engagements
- Performance Schedule Management
- Manage Auditions
Work Preference
Important To Me
Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefits401k matchPaid time off4-day work weekFlexible work hoursWork from home optionWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
MANGER/Senior Fashion Consultant
Neiman Marcus
10.2020 - Current
Business Manager
SERGIO HUDSON (Sergio Hudson Collections)
12.2019 - 06.2023
ROAD MANAGER / CREATIVE ASSISTANT
DASH Arron Sherrod (Urban at Geffen Record)
05.2016 - 08.2020
ARTIST
JAYD Management
02.2011 - 10.2018
Bachelor of Arts - Business Management
Chicago State University
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