
Proven leader with extensive experience in operations and team management, honed at ARIS at Home, Inc. Skilled in strategic planning and relationship building, I excel in optimizing team performance and enhancing customer satisfaction. Demonstrated success in improving service delivery, leveraging strong organizational and communication skills.
Administrative duties such as; Interviewing applicants, organizing files, managing employees once hired on, coordinating schedules, inputting data, ensuring all credentials are up to date, cultivating client relationships, assessing the needs of the clients and formulating a care plan that reflects those needs, manage the care of the clients, assist with marketing by sending informational emails to customers who inquire about the companies services, go out and meet with families that all for in person presentation of what the company offers, assist with clients care when needed in emergency situations, stay current with my credentials, keep employees and clients in communication with each other for schedule changes or changes in care needs, preform supervisor visits to ensure clients are receiving quality care from employees, preforming employee evaluations, staying informed on any changes in state guidelines or regulations, taking calls from potential clients and assisting them through the process of receiving services, educating families on care of a client and etc.
Dementia care specialist certificate