Summary
Overview
Work History
Education
Skills
Certification
Timeline
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CHARMAIN CROWDER

Charlotte,NC

Summary

Dynamic DEI leader with proven success in strategic planning and program management of key diversity initiatives at LabCorp. Expert in developing inclusive cultures and diversity programs, evidenced by launching multiple ERGs and leading significant DEI initiatives. Skilled in project management and program implementation with a track record of empowering teams and enhancing diversity and inclusion strategies.

Overview

15
15
years of professional experience
1
1
Certification

Work History

DEI Sr. Program Manager

LabCorp
Charlotte, NC
01.2020 - Current
  • Develop, implement and execute DEI programs in accordance with the DEI Strategy, Goals and Resources across the organization
  • Lead the development of key diversity initiatives & special projects
  • Lead DEI awareness programs & events
  • Responsible for planning & execution of all DEI Corporate events
  • Partner with HR and DEI Core Team, DE&I Council on the development and deployment of DEI concepts and applications through the development of a robust training and learning curriculum for the organization
  • Design and implement DEI tools, templates, policies & technology databases to integrate DEI into core business processes
  • Develop DEI Dashboard/Scorecards of success and challenges along with key metrics and benchmarks
  • Maintain and develop DEI budget, manage ERG spending, vendor statistics, and shared costs supporting enterprise initiatives and programs
  • Produce reporting and tracking of DE&I spend
  • Develop and Manage ERGs, community partnerships
  • Serve on various Subcommittees: Global Lead – PULSE ERG, DEI Council Subcommittee Chair: Internal Engagement & PRIDE Ally
  • Develops, manages and monitors delivery of all Mentorship Sponsorship & Executive Leadership programs
  • Partner closely with Talent Acquisition to develop and implement diverse recruiting programs and effective diversity sourcing strategies for both campus and experienced talent

DEI Program Manager

Wells Fargo
Charlotte, NC
05.2016 - 12.2019
  • Managed medium to large scale Diversity and Inclusion projects and programs that support the DEI objectives of the organization
  • Partnered with HR and DEI core team to development a culture of inclusion and belonging through ERNs, Diverse recruiting and fostering equity
  • Created 3 new ERGs
  • Designed ERG Policy, Created Governance and Structure guidelines for ERG Chapter Leads, Created Chapter Charters throughout SE
  • Experience in growing grassroots DEI initiatives into robust programs that ensure all employees feel included
  • Proven track record of influencing, developing and empowering employees and leaders across multiple locations
  • Experience in embedding Diversity into all the ways that work gets done, promoting innovation
  • Experience building inclusive workplace cultures and leading and managing diversity programs across all organizational functions
  • Programs Managed: DEI Learning Journeys, Mentorship Program & Executive Leadership

Diversity, Equity & Inclusion Manager

Richs Foods
Charlotte, NC
06.2012 - 04.2016
  • Provided day to day operational support of ERGs.
  • Managed diversity and Inclusion activities and initiatives that supported the overall DEI Strategy
  • Delivered on DEI strategic plan objectives through set mission goals
  • Managed and monitored the DEI Initiative Budget
  • Measured, tracked and analyzed the effectiveness of inclusion initiatives and predicted future trends in inclusion efforts
  • Member of DEI Council and various subcommittees
  • Experience designing and delivering DEI programs, including talent, culture & engagement programs
  • Experience in leading DEI team engagements with senior leaders
  • Developed DEI Training and Workshops
  • Identifying DEI issues and executing solutions to Diversity goals
  • Outstanding organizational skills and ability to project manage from strategy through execution, DEI programs, DEI events, conferences.
  • Programs Created: DEI Council Program, Employee Resource Groups/Networks, Supplier Diversity Program

Human Resources Business Partner

Collins Aerospace Corp.
Charlotte, NC
06.2009 - 05.2012
  • HRBP supported HR, TA, Finance, Operations, Technology & Sales
  • Diversity Ambassador & Chair of AA Employee Resource Group
  • Recruited C-Suite and Senior Manager roles
  • Created and maintained HR policies and procedures.
  • Diversity Council Member
  • Responsible for managing performance review process, calibrations and ER issues, developed recruiting strategies, managed HBCU and college recruiting programs and maintained HR metrics
  • Developed, implemented and monitored HR programs such as recruitment, onboarding, training, compensation and benefits.
  • Provided guidance on organizational policies and procedures to ensure compliance with applicable laws and regulations.
  • Assisted in the development of succession planning initiatives for key positions within the organization.
  • Coached managers on best practices for effective management of their teams.
  • Created reports and presentations summarizing HR metrics including turnover rate, diversity statistics.

Education

Master’s degree - Human Resources Management

Keller Graduate School of Management
Charlotte, NC

Skills

  • Project Management
  • Strategy Implementation
  • MS Project
  • Program Management
  • Organizational Change Management
  • Strategic Planning
  • Recruitment
  • Data Analysis
  • Diversity and Inclusion
  • Recruitment Strategies
  • Workforce Planning
  • Training and Development

Certification

CDP®Certified Diversity Professional, 2025

Timeline

DEI Sr. Program Manager

LabCorp
01.2020 - Current

DEI Program Manager

Wells Fargo
05.2016 - 12.2019

Diversity, Equity & Inclusion Manager

Richs Foods
06.2012 - 04.2016

Human Resources Business Partner

Collins Aerospace Corp.
06.2009 - 05.2012

Master’s degree - Human Resources Management

Keller Graduate School of Management

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CHARMAIN CROWDER