Charmaine Baca
Rio Rancho,NM
Overview
2001
2001
years of professional experience
Work History
Shuttle Driver
On Time Park and Fly
05.1998 - 12.2000
- Transported customers to and from Parking facility to Airport
- Operated with safety and skill to avoid accidents and delays.
- Maintained clean and neat shuttle for passenger comfort.
- Followed company policies and procedures and maintained compliance with standards.
- Remained calm and poised in emergent situations.
- Communicated with passengers regarding estimated time of arrival.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
Auto Sales Associate
Reliable Chevrolet
- 09.1996
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
- Answered telephone and email inquiries from potential customers.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Teller and Data Entry Clerk
Sunwest Bank Of Albuquerque
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Processed customer transactions promptly, minimizing wait times.
- Maintained accurate records of customer transactions in line with bank procedures.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Organized, sorted, and checked input data against original documents.
- Verified accuracy of data entered into system to produce error-free reports.
Customer Service Representative
AAA Roadside Service Of New Mexico
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Optimized customer support by establishing collaborative service environments through targeted operational initiative
- received incoming calls for auto breakdowns , and dispatched driver to trouble shoot issues and tow vehicles
Education
High School Diploma -
West Mesa High School
Albuquerque, NM08.1970
Skills
- Excellent people skills
- Articulate and speak with clarity
- Resolve problems in an efficient matter
- Good communication skills
- Attention to detail
- Excellent safety record
- Strong time management
- Compassionate and empathic to others needs
Timeline
Shuttle Driver
On Time Park and Fly
05.1998 - 12.2000
Auto Sales Associate
Reliable Chevrolet
- 09.1996
Teller and Data Entry Clerk
Sunwest Bank Of Albuquerque
Customer Service Representative
AAA Roadside Service Of New Mexico
High School Diploma -
West Mesa High School