Charmaine Givens
Careforte Hone Healthcare
Chicago,IL
9
years of professional experience
Compassionate caregiver with proven expertise at Careforte Home Healthcare, excelling in elderly care and relationship building. Demonstrated strong time management and problem-solving skills while enhancing clients' quality of life through personalized support and effective communication. Committed to maintaining safety and dignity, ensuring adherence to care plans and fostering trust with clients and families.
Work History
Caregiver
2 Years 10 Months- Provided compassionate personal care, supporting bathing, dressing, grooming, and mobility needs.
- Monitored vital signs and reported condition changes to nursing staff promptly.
- Assisted with meal preparation, feeding support, and hydration reminders.
- Maintained safe, clean living spaces through light housekeeping and infection-prevention practices.
- Documented daily care activities, observations, and client preferences accurately.
- Supported medication reminders and adherence to care plans with consistency.
- Built trusted relationships with clients and families through respectful communication.
Front Desk Agent
4 Years 5 Months- Managed check-in and check-out processes, verifying reservations, payments, and guest identification with accuracy.
- Processed room bookings, modifications, and cancellations using property management systems.
- Resolved guest concerns promptly, maintaining professional service and improving stay satisfaction.
- Coordinated with housekeeping and maintenance to support room readiness and service recovery.
- Handled multi-line phone calls, walk-ins, and guest inquiries with clear communication.
- Balanced cash drawers, posted charges, and completed shift closeout documentation accurately.
- Trained new front desk staff on service procedures, system use, and guest service standards.
- Monitored lobby activity and followed safety protocols to support secure guest operations.
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
Cargiver
1 Year 11 Months- Provided compassionate personal care support with bathing, grooming, dressing, and toileting assistance.
- Monitored client safety, mobility, and daily condition changes, reporting concerns promptly.
- Prepared nutritious meals and followed individualized dietary instructions and preferences.
- Administered medication reminders and maintained consistent care routines.
- Assisted with transfers, ambulation, and repositioning to support comfort and fall prevention.
- Maintained clean living spaces through light housekeeping, laundry, and organization tasks.
- Built trusted companionship through conversation, engagement, and emotional support.
- Coordinated care updates with families and supervisors to ensure continuity and reliability.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Cashier
3 Years 8 Months- Processed customer purchases accurately using POS system and accepted multiple payment types.
- Balanced cash drawer and reconciled register totals at shift end.
- Handled returns, exchanges, and price adjustments following store policies.
- Greeted customers, answered questions, and provided friendly checkout support.
- Scanned merchandise efficiently while maintaining accuracy during high-traffic periods.
- Bagged purchases carefully and organized receipt handling for smooth transactions.
- Resolved basic checkout issues by coordinating with associates and supervisors.
- Followed loss prevention procedures to protect merchandise and cash assets.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
No Degree - Nursing
High School Diploma
Skills
Respectful and compassionate
Time management
Elderly care
Problem-solving
Dependable and responsible
Daily living assistance
Multitasking and organization
Personal hygiene assistance
Basic housekeeping
Emotional support
Strong ethics
Meal preparation
Relationship building
Compassionate care
Flexible schedule
Verbal and written communication skills
Dementia care
Medical record-keeping
Team collaboration
Medication and appointment reminders
Alzheimer's care
Direct patient care
Behavioral management
Mobility assistance
HIPAA compliance
Special needs care
Heavy lifting
Timeline
Caregiver
Careforte Hone Healthcare
12.2023 - CurrentRead More
Cargiver
Visiting Angels Home Care
05.2022 - 04.2024Read More
Front Desk Agent
Motel 6 Hotel
06.2021 - 11.2025Read More
Cashier
Marshall’s
10.2017 - 06.2021Read More
Olive Harvey Collage
No Degree from Nursing
Read More
Percy L Julian High School
High School Diploma
Read More