Charmaine Heron
FORT LAUDERDALE,FL
Summary
Versatile Licensed Practical Nurse Supervisor with 29 years of experience acting as nursing leader, operational problem-solver and conflict manager in accordance with the Director of nursing and/or Administrator. Well-versed in working with diverse patient conditions, coordinating plan of care with interdisciplinary team to include physician and family. Expertise in medication administration, accurate charting and diagnosis for both acute and chronic concerns. Oversees and optimizes unit operations with self-directed and hands-on approach. Detail-oriented with strong organizational skills. Have had very successful outcomes with AHCA and Medicare surveys over the years
Overview
31
31
years of professional experience
Work History
LPN NURSE MANAGER
SUNRISE HEALTH AND REHAB. CENTER
Sunrise, FL
08.1993 - Current
- Evaluate and improve nurses and certified nursing assistants performance through coaching and training.
- Manage 60 bed long term care unit
- Manage significant number of phone calls from physicians, families, hospitals, etc. daily
- Respond appropriately and promptly to residents and families concerns/questions
- Trained/prepared to act appropriately in perilous conditions
- Provide diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers under advice of physician
- Work in coordination with various Hospice groups
- Provide emotional support to patients and families during challenging times/ end of life situations
- Oversee medication passes and direct patient care
- Develop and implement individualized patient care plans.
- Provide patient education on health care issues and prescribed medications.
- Respond to patients/families requests with appropriate clinical and personal assistance.
- Clearly and thoroughly explain diagnoses, treatment options and procedures, to patients and families under direction of physicians when indicated
- Input of residents' medical information in electronic medical records.
- Maintain that unit is appropriately staffed, and delegate work assignments.
- Help to develop, improve and implement appropriate nursing policies and procedures.
- Review patient history to verify conditions and current medications.
- Monitor patients' health conditions and report changes to assigned physicians.
- Evaluate patient histories, complaints, and current symptoms.
- Maintain that medication room is in full compliance with government and facility requirements.
- Work with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions
Education
LPN -
ATLANTIC VOCATIONAL TECHNICAL SCHOOL
Coconut Creek, FL11.1992
Associate of Arts - OCCUPATIONAL STUDIES
Taylor Business Institute
New York, NY06.1982
Skills
- Nurse Leadership/Effective managerial techniques
- Individualized patient care plans
- Patient/Family satisfaction-driven
- Adaptability/Team player/flexible
- Managing Unit Operations within Company's Guidelines
- Medicare Compliance/Facility Inspections/local and State Regulations
- Creative Thinking/Appropriate and relevant documentation
- Ability to maintain composure under pressure
- Quality Assessments/Problem Identification and Solutions
- Current Florida licensure with State Board of Nurse Examiners
- HIPPA and Confidentiality Compliance/Demonstrate legal and ethical responsibilities
Timeline
LPN NURSE MANAGER
SUNRISE HEALTH AND REHAB. CENTER
08.1993 - Current
LPN -
ATLANTIC VOCATIONAL TECHNICAL SCHOOL
Associate of Arts - OCCUPATIONAL STUDIES
Taylor Business Institute