Charmaine Puno
Marlboro,NJ
Overview
9
9
years of professional experience
Work History
Medical Records Director
Venetian Nursing and Rehabilitation
02.2024 - Current
- Prior experience working in an acute care hospital medical record department preferred. Prior experience in a leadership position preferred.
- Gathers patient information by collecting demographic information via interviews with the patient or their family
- Maintains master patient index by completing an assigned portion of the daily audit trail
- Initiates the medical record by creating and processing the patient care record folder
- Maintains record availability by processing charts into the digital patient database
- Retrieves medical records by following chart-out procedures
- Delivers charts to assigned areas of the hospital by following established routing procedures
- Keeps health care providers informed by communicating the availability of requested records
- Maintains quality results by following hospital guidelines and standards
- Serves and protects the hospital or facility’s community by adhering to federal, state, and local guidelines
Resident Services Coordinator
Mattison Crossing
05.2022 - 02.2024
- Facilitated workshops for residents to promote skills development and social interaction.
- Collaborated with local agencies to provide additional resources for residents.
- Coordinated resident activities by planning engaging community events.
- Conducted needs assessments to identify support services for residents.
Activities Assistant
Brookside Assisted Living
11.2015 - 05.2022
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
Education
Certificate - CCMA
Stepful
Online Class01.2025
Certificate - UX/UI
Coursera
Online Class01.2025
Associate Degree In Nursing -
Trinity Nursing School
Elizabeth, NJ05.2016
Associates In Interior Design -
Brookdale Community College
Lincroft, NJ09.2012
Summary
Highly organized, creative, and detail-oriented individual with extensive experience in customer service and administration. Improved communication skills, schedule coordination, and ability to work under pressure in previous role. Proficient in using electronics and various software applications. Known for handling sensitive information with discretion to ensure patient comfort. Passionate about work and possess excellent organizational and communication skills. Natural multitasker with a talent for empathetic connections, inspiring to go above and beyond to solve problems and uplift others.
Skills
- Medical coding certification
- Clinical documentation
- HIPAA
- Records analysis
Timeline
Medical Records Director
Venetian Nursing and Rehabilitation
02.2024 - Current
Resident Services Coordinator
Mattison Crossing
05.2022 - 02.2024
Activities Assistant
Brookside Assisted Living
11.2015 - 05.2022
Certificate - CCMA
Stepful
Certificate - UX/UI
Coursera
Associate Degree In Nursing -
Trinity Nursing School
Associates In Interior Design -
Brookdale Community College
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