Charmaine Sturdivant
Bethlehem,PA
Summary
Seasoned Transportation Manager with a proven track record at AREC- CLEAN EARTH, adept at reducing shipping costs and enhancing performance. Spearheaded initiatives that slashed operational expenses significantly, while fostering team collaboration and compliance with safety regulations. Expert in cost control and adept at leading teams to exceed performance metrics, demonstrating exceptional organizational and leadership skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Transportation Manager
AREC- CLEAN EARTH
Allentown, PA
01.2019 - Current
- Conducted regular safety audits and risk assessments, implementing corrective actions to mitigate hazards.
- Created reports on shipment status, delivery times, cost estimates, and other metrics.
- Analyzed data to identify trends in order to improve operational efficiency.
- Investigated customer complaints related to freight damage or late deliveries.
- Managed comprehensive fleet maintenance programs, ensuring high levels of operational readiness and reliability.
- Monitored driver performance and compliance with safety regulations.
- Facilitated cross-departmental collaboration to streamline logistics processes and improve supply chain efficiency.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Administered budget for transportation department, ensuring alignment with financial objectives.
- Spearheaded development and implementation of efficient transportation strategies, reducing operational costs by significant percentage.
- Established or monitored specific supply chain-based performance measurement systems.
- Ensured compliance with local, state, federal laws governing the transportation industry.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Reported maintenance and repair needs for transportation vehicles and equipment.
- Supervised a team of drivers, dispatchers, and customer service representatives.
- Prepared and presented detailed reports on transportation performance metrics to senior management.
- Ensured all vehicles were properly maintained according to manufacturer specifications.
- Created and enforced policies and procedures for entire logistics team.
- Prepared inventory for shipment by attaching tags and labels.
- Led crisis management efforts during transportation emergencies, minimizing disruptions and maintaining service integrity.
- Provided guidance on optimal routing strategies for shipments based on cost, time sensitivity, and other criteria.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Managed day-to-day shipping and receiving, overseeing large number of packages in 24-hour period.
- Worked closely with sales personnel to forecast future demand trends in order to plan accordingly.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Coordinated daily transportation activities, aligning with company objectives and compliance regulations.
Transportation Manager
TRANS- BRIDGE LINES
Bethlehem, PA
01.2017 - 02.2019
- Recruited and hired qualified candidates to fill open positions.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Monitored staff performance and addressed issues.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Enhanced customer satisfaction through the development of a customer service excellence program.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Analyzed business performance data and forecasted business results for upper management.
- Monitored driver performance and compliance with safety regulations.
- Monitored and analyzed transportation costs, identifying trends and implementing cost-saving measures.
- Led crisis management efforts during transportation emergencies, minimizing disruptions and maintaining service integrity.
Regional Dispatcher
SGS Automotive Services
Cincinnati, OH
08.2010 - 01.2017
- Tracked changes in computer system to keep records current and accurate.
- Oversaw communications within assigned territories.
- Coordinated and monitored daily operations of multiple dispatch centers.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Managed daily delivery and work schedules to maximize coverage.
- Received or prepared work orders.
- Conferred with customers or supervising personnel to address questions, problems or requests for service or equipment.
- Kept detailed and updated records of calls in physical and electronic databases.
- Provided technical support to dispatchers in order to resolve any problems quickly and efficiently.
Education
Associate of Science - MEDICAL BILLING & CODING
BROWN MACKIE COLLEGE
Cincinnati, OH05-2020
High School Diploma -
FAIRFIELD SENIOR H.S.
Fairfield, OH05-2010
Skills
- Shipping cost reduction
- Performance maximization
- Safety regulations implementation
- Internal loss prevention
- Hazardous material tracking
- Cost control and tracking
Certification
- CDL MEDICAL CARD 1/2025-01/2026
- CPR CERTIFIED
- 24 HR HAZ WHOPPER CERTIFIED
Timeline
Transportation Manager
AREC- CLEAN EARTH
01.2019 - Current
Transportation Manager
TRANS- BRIDGE LINES
01.2017 - 02.2019
Regional Dispatcher
SGS Automotive Services
08.2010 - 01.2017
Associate of Science - MEDICAL BILLING & CODING
BROWN MACKIE COLLEGE
High School Diploma -
FAIRFIELD SENIOR H.S.
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