Charmaine Triplett
La Marque,TX
Summary
Computer-savvy and willing to learn to handle diverse office needs. Excels under pressure and flexes easily with changing demands.
Overview
2
2
years of professional experience
Work History
Sales Representative (Remote)
Humach
Dallas, TX
06.2022 - 05.2024
- Established customer relationships and follow up with customers, as needed.
- Provided prompt, accurate, and friendly customer service.
- Serviced can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Hygiene Coordinator (Remote)
Comfort Dental Excellence
Spring, TX
08.2023 - 12.2023
- Assisted in scheduling, rescheduling, and canceling appointments for patients.
- Verified insurance information prior to appointment booking.
- Maintained accurate records of patient appointments in computer system.
Debris Monitor Dispatcher
Elite SEM
Lake Charles , LA
05.2022 - 12.2022
- Scheduled, coordinated and monitored the movement of trucks to ensure timely delivery of goods.
- Analyzed data such as traffic conditions, road closures or hazardous weather conditions when planning routes for drivers.
- Ensured all paperwork was completed accurately and in a timely manner.
Customer Service Representative (Remote)
Eclaro
Austin, TX
01.2022 - 12.2022
- Provided technical support to customers via phone, email, and chat.
- Assessed customer needs, identified issues, and provided solutions for customer inquiries.
- Adhered to company policies and procedures while providing excellent customer service.
Education
Some College (No Degree) - General Studies
College of The Mainland
Texas City, TXSkills
- Customer Service
- Records Management
- Customer Retention
- Tech support
- Safety Audit Support
- Logistical Support
- Schedule Management
- Data Entry
- Dispatching procedures
- Specifications knowledge
Timeline
Hygiene Coordinator (Remote)
Comfort Dental Excellence
08.2023 - 12.2023
Sales Representative (Remote)
Humach
06.2022 - 05.2024
Debris Monitor Dispatcher
Elite SEM
05.2022 - 12.2022
Customer Service Representative (Remote)
Eclaro
01.2022 - 12.2022
Some College (No Degree) - General Studies
College of The Mainland
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