Charmaine Triplett
La Marque,TX
Summary
Computer-savvy and willing to learn to handle diverse office needs. Excels under pressure and flexes easily with changing demands.
Overview
2
2
years of professional experience
Work History
Sales Representative (Remote)
Humach
Dallas, TX
2022.06 - 2024.05
- Established customer relationships and follow up with customers, as needed.
- Provided prompt, accurate, and friendly customer service.
- Serviced can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Hygiene Coordinator (Remote)
Comfort Dental Excellence
Spring, TX
2023.08 - 2023.12
- Assisted in scheduling, rescheduling, and canceling appointments for patients.
- Verified insurance information prior to appointment booking.
- Maintained accurate records of patient appointments in computer system.
Debris Monitor Dispatcher
Elite SEM
Lake Charles , LA
2022.05 - 2022.12
- Scheduled, coordinated and monitored the movement of trucks to ensure timely delivery of goods.
- Analyzed data such as traffic conditions, road closures or hazardous weather conditions when planning routes for drivers.
- Ensured all paperwork was completed accurately and in a timely manner.
Customer Service Representative (Remote)
Eclaro
Austin, TX
2022.01 - 2022.12
- Provided technical support to customers via phone, email, and chat.
- Assessed customer needs, identified issues, and provided solutions for customer inquiries.
- Adhered to company policies and procedures while providing excellent customer service.
Education
Some College (No Degree) - General Studies
College of The Mainland
Texas City, TXSkills
- Customer Service
- Records Management
- Customer Retention
- Tech support
- Safety Audit Support
- Logistical Support
- Schedule Management
- Data Entry
- Dispatching procedures
- Specifications knowledge
Timeline
Hygiene Coordinator (Remote)
Comfort Dental Excellence
2023.08 - 2023.12
Sales Representative (Remote)
Humach
2022.06 - 2024.05
Debris Monitor Dispatcher
Elite SEM
2022.05 - 2022.12
Customer Service Representative (Remote)
Eclaro
2022.01 - 2022.12
Some College (No Degree) - General Studies
College of The Mainland