Charmaine Wan
Bronx,N.Y.
Summary
Seasoned Entrepreneur with a solid background in business management, operational planning and revenue generation. Hardworking, dedicated and resourceful leader with 12+ years in entrepreneurship. Ready to leverage experience and drive to pursue new professional challenges.
Overview
14
14
years of professional experience
1
1
Certification
Work History
CEO
Bxclusive Beauty Bar
04.2022 - Current
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
- Managed day-to-day business operations.
- Created organization's mission and vision statements for use by employees.
Certified Tax Professional / Customer Service
CM TAX
02.2010 - Current
- Completed and filed returns with tax departments at local, state, and federal levels.
- Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Wellness Coach
Total Life Changes
06.2018 - 04.2023
- Built strong relationships with members to promote health, wellness and available services.
- Provided individual health coaching to help clients optimize personal choices.
- Met or exceeded monthly revenue and training goals.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
Esthetician License - Esthetician
Atelier Esthetique Institute of Esthetics, Inc.
New York, NY02.2024
Accounting -
Monroe College
Bronx, NY01.2003
Skills
- Business Start up
- Staff Management
- Tax Return Preparation
- Data Inputting
- Organization Skills
- Esthetics
- 100 Facial
- Spa Retail Sales
- Infection Control
- Guest Services Expertise
- Image Product Expert
- Skin Rejuvenation
References
FURNISHED UPON REQUEST
Certification
- 2x Certified Lash Technician, DollHouse Cosmetics Brooklyn, N.Y.
- 3x Certified Teeth Whitening Specialist, Spa Boss Tribe Atlanta, GA
- Certified Yoni Steam Practitioner, Spa Boss Tribe Atlanta, GA
Timeline
CEO
Bxclusive Beauty Bar
04.2022 - Current
Wellness Coach
Total Life Changes
06.2018 - 04.2023
Certified Tax Professional / Customer Service
CM TAX
02.2010 - Current
Esthetician License - Esthetician
Atelier Esthetique Institute of Esthetics, Inc.
Accounting -
Monroe College
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