Charmaneik Banks
Cleveland,OH
Summary
Results-driven Supply Chain and Operations Professional with extensive experience in purchasing, vendor management, inventory control, and logistics. Expertise in optimizing purchase orders, managing inventory, and enhancing supplier communication to streamline operations. Proficient in SYSPRO and order management systems, with a strong focus on process improvement and cross-functional collaboration.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Shipping Coordinator | Purchasing, Procurement & Supply Chain Operations
REESE PHARMACEUTICAL
Cleveland, Ohio
09.2021 - Current
- Coordinate purchasing, receiving, inventory, shipping, and delivery activities to support warehouse and production operations.
- Executed purchasing and procurement tasks, sourcing operational materials and supplies while coordinating requirements with outside vendors to ensure timely availability.
- Facilitated communication with vendors on purchase orders, pricing, product availability, and delivery schedules to resolve shortages and discrepancies efficiently.
- Monitor inventory and material requirements and coordinate replenishment activities to support product availability and operational needs.
- Schedule and coordinate deliveries with suppliers and internal departments to support production requirements and timely fulfillment.
- Investigate and resolve purchasing, shipping, receiving, inventory, and order-related issues in collaboration with vendors and internal teams.
- Cultivated vendor relationships and monitored supplier performance to enhance reliability of deliveries and maintain consistent service levels.
- Review operational procedures and workflows to identify opportunities to improve efficiency, productivity, recordkeeping, and daily operations.
- Assisted in budgeting, expense management, quality assurance, regulatory compliance, and operational planning.
Environmental Service Team Lead
CLEVELAND CLINIC
Cleveland, Ohio
02.2019 - 09.2021
- Coordinated daily environmental services activities to support safe, clean, and efficient patient-care environments.
- Coordinated personnel, supplies, and equipment to ensure optimal departmental functionality.
- Supported employee training, staffing, and performance management to enhance departmental operations.
- Trained new employees on departmental policies, procedures, safety requirements, and performance expectations.
- Followed infection prevention, patient isolation, safety, and regulatory procedure.
- Utilized Microsoft Excel, Word, and Teams for effective communication and documentation of departmental activities.
Operations Support Specialist
MICHAELS
Cleveland, Ohio
06.2016 - 10.2018
- Monitored vendor performance, order processing, and fulfillment activities to support service-level requirements.
- Tracked aging orders and coordinated with vendors to resolve delays, discrepancies, and fulfillment issues.
- Used order management systems to research and resolve inventory, fulfillment, and customer order issues.
- Worked with vendors, merchants, and internal teams to resolve damaged shipments, returns, and customer service concerns.
- Reviewed order and fulfillment data to identify recurring issues and opportunities for process improvements.
- Facilitated communication among vendors, customers, merchants, and internal departments to enhance order fulfillment and resolve problems.
- Processed invoices, prepared operational reports, and kept business records accurate.
Assistant Manager
DOLLAR TREE
University Heights, Ohio
07.2011 - 10.2018
- Coordinated daily store operations, including employee supervision, scheduling, inventory management, receiving, merchandising, and customer service.
- Supervised associates and assumed responsibility for store operations in the Store Manager's absence.
- Facilitated employee scheduling, staffing coverage, and daily task assignments to meet operational needs.
- Managed merchandise receiving and returns, including the handling of damaged products according to company procedures.
- Supported inventory control, stockroom organization, store supplies, and expense management.
- Monitored compliance with company policies, safety requirements, cash-handling procedures, and operational standards.
- Assisted with sales initiatives, seasonal merchandising, employee training, and implementation of corporate directives.
Education
Diploma -
Glenville High School
Cleveland, OHSkills
- Purchasing & Procurement
- Inventory management
- Order management
- Shipping & Receiving
- Logistics & Delivery Coordination
- Supply Chain Operations
- Vendor management
- Order fulfillment
- Discrepancy resolution
- Warehouse Operations
- Process Improvement
- Regulatory Oversight
- Performance reporting & Documentation
- Cost Control
- Team Leadership
- Buyer Operations
Certification
- Forklift/Tow motor licenses
Timeline
Shipping Coordinator | Purchasing, Procurement & Supply Chain Operations
REESE PHARMACEUTICAL
09.2021 - Current
Environmental Service Team Lead
CLEVELAND CLINIC
02.2019 - 09.2021
Operations Support Specialist
MICHAELS
06.2016 - 10.2018
Assistant Manager
DOLLAR TREE
07.2011 - 10.2018
Diploma -
Glenville High School