Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charmayne Gorman

Scottsdale,AZ

Summary

Personable Medical Assistant bringing 3 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering through understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

Skilled Ophthalmologist Technician with solid experience in conducting comprehensive eye exams and assisting with minor surgical procedures. Possess strong technical skills, including the use of diagnostic devices, and adept at providing exceptional patient care. Previous roles have seen significant improvements in patient satisfaction rates due to empathetic communication and thorough knowledge of ocular diseases and treatments.

Energetic ophthalmic technician with several years of experience providing chairside assistance for several optometrists. Talented at performing patient medical history screenings and administering medications. Successful at managing a several patient caseload daily. Operational knowledge of complex ophthalmic equipment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Ophthalmologist Technician

Associated Retina Consultants
Scottsdale, Arizona
01.2024 - Current
  • Provided assistance during laser surgery procedures.
  • Responded to patient inquiries, offering empathetic support and accurate information.
  • Maintained accurate records of patient visits and test results.
  • Prepared patients and administered basic eye exam tests.
  • Obtained and recorded patient medical history and operated ophthalmic equipment.
  • Maintained smooth patient flow throughout facility, promoting efficient overall operations.
  • Prepared examination rooms, ensuring all necessary equipment and supplies were ready for use.
  • Coordinated with other healthcare personnel to ensure quality patient care.
  • Documented patient care by charting patient condition and treatment in records.
  • Assisted during in-office surgical procedures and collected ultrasound images.
  • Wrote, edited, and filed patient medical records, maintaining confidentiality.
  • Sent patient prescriptions to pharmacies and scheduled future appointments.
  • Observed pupils, visual acuteness and extra-ocular movements to check patient status.
  • Educated patients on proper eye care techniques.
  • Monitored patients' conditions before, during, and after treatment sessions.
  • Transferred knowledge by training ophthalmic assistants, technicians and interns.
  • Performed a wide range of diagnostic tests such as OCT, visual fields, and fundus photography.
  • Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
  • Applied eye drops and medications as prescribed by the ophthalmologist.
  • Performed preliminary tests such as visual acuity, tonometry, and refraction.

Medical Assistant

Arizona Pain
Scottsdale, USA
08.2022 - 08.2023
  • Room Patient Vitals and Charting
  • Intake Paperwork
  • Tray Set ups
  • Injections
  • Follow phone call to patients / EMG intake paper / Cleaned and maintained medical equipment following procedures and standards / Documented notes during patient visits/ Contacted pharmacies to submit and refill patients' prescriptions / Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis / Maintained inventory / vaccination and product expiration logs to record updated documentation for tracking purposes / Participated in team meetings to improve workflows and contribute to improving patient population outcomes

Medical Assistant

East Valley Endocrinology
12.2021 - 07.2022
  • Vitals & Charting
  • CGMS setups and downloads
  • Injections
  • Bone Density
  • TM Flows
  • Medical charting
  • Calling in precipitation

Security Officer

Blackstone Security
03.2021 - 07.2022
  • Patrolling area
  • Badge Check-in
  • Manage security checkpoints
  • Detain individuals who violate regulations

Education

Certification -

Carrington College
Mesa, AZ
03.2022

High School Diploma -

Chinle High School
Chinle, AZ
05-2019

Skills

  • Venipunchtures
  • Tray Set-ups
  • Sterilization
  • Glucose testing
  • Injections/ Immunization
  • EKG and Holter Monitor
  • Scheduling Patient Appointments
  • Charting and Vitals
  • Specimen collection
  • Patient Assessment
  • Visual field testing
  • Intraocular pressure measurement
  • Medical history documentation
  • Patient education
  • Team collaboration

Certification

  • CMA

Timeline

Ophthalmologist Technician

Associated Retina Consultants
01.2024 - Current

Medical Assistant

Arizona Pain
08.2022 - 08.2023

Medical Assistant

East Valley Endocrinology
12.2021 - 07.2022

Security Officer

Blackstone Security
03.2021 - 07.2022
  • CMA

Certification -

Carrington College

High School Diploma -

Chinle High School
Charmayne Gorman