Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charmel Toledano

New Orleans,La.

Summary

Seeking an entry level position in customer service, working in a fast paced environment where I can utilize my sales, housekeeping and customer service skills.

Overview

9
9
years of professional experience

Work History

CNA

Good Samaritan
02.2023 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Helped patients complete range of motion exercises to prevent loss of function during care.

Certified Nursing Assistant

Chateau Living Center
01.2016 - Current
  • Ensured patients' personal hygiene with bed pans, urinals, baths, back rubs, shampoos and shaves.
  • Provided comfort to guests while aiding in meal service.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.

CNA

Laforn Nursing
01.2021 - 02.2023
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.

Education

Certificate of CNA - Certified Nursing Assistant

Saint Agatha Career School
New Orleans, La.
03.2016

McDonald 35
New Orleans, LA
06.2003

Skills

  • Courteous of all patients, guests, management and staff
  • Efficient and accurate
  • Dependable

Timeline

CNA

Good Samaritan
02.2023 - Current

CNA

Laforn Nursing
01.2021 - 02.2023

Certified Nursing Assistant

Chateau Living Center
01.2016 - Current

Certificate of CNA - Certified Nursing Assistant

Saint Agatha Career School

McDonald 35

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Charmel Toledano