Charmesha McNeal
Birmingham,AL
Summary
Dedicated caregiver with strong compassionate communication and problem-solving skills. Committed to providing high-quality care and emotional support, ensuring clients' well-being and independence.
Knowledgeable Proven track record of streamlining appointment scheduling and enhancing customer satisfaction. Demonstrated skills in multitasking and effective communication. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
6
6
years of professional experience
Work History
Caregiver
Your Choice Senior Care
Hoover, AL
02.2023 - 12.2023
- Assisted clients with daily living activities, enhancing overall quality of life.
- Administered medications as prescribed, ensuring compliance and safety.
- Communicated effectively with clients and families to address concerns and provide updates.
- Maintained cleanliness and organization of living spaces to create a safe environment.
- Documented client progress and changes in health status accurately for care team review.
- Supported mobility and physical exercises, promoting independence among clients.
- Collaborated with healthcare professionals to develop personalized care plans for each client.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Provided companionship and emotional support, fostering positive relationships with clients.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Packer
Amazon
Bessemer AL
06.2021 - 11.2022
- Operated packaging machinery to ensure efficient workflow and product integrity.
- Inspected products for quality assurance prior to shipping, maintaining high standards.
- Collaborated with team members to streamline packing processes and reduce errors.
- Trained new staff on safety protocols and packing procedures, enhancing team performance.
Sitter
Awesome Sitters
Hoover, AL
01.2020 - 06.2021
- Supervised children's activities, ensuring engagement and safety.
- Developed daily schedules tailored to individual needs and preferences.
- Communicated effectively with parents regarding children's progress and well-being.
- Implemented creative educational games that enhanced learning and development.
Receptionist
Supreme Automotive
Birmingham, AL
01.2018 - 10.2020
- Managed front desk operations and ensured smooth customer flow.
Education
Certified Clinical Medical Asssitant -
Fortis Insititute
Birmingham AL11-2019
High School Diploma -
A.H Parker High
Birmingham, AL05-2015
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Patient care
- Multitasking and organization
- Emotional support
- Flexible schedule
- First aid and safety
- Compassionate communication
- Telephone skills
- Organization skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Customer and client relations
- Appointment scheduling
- Scheduling
- Greeting and seating clients
- Data inputting
- Office administration
- File management
- Administrative support
- Mail handling
- Document management
- Typing speed
- Packing boxes
- Product packaging
- Warehouse safety
- Labeling
Timeline
Caregiver
Your Choice Senior Care
02.2023 - 12.2023
Packer
Amazon
06.2021 - 11.2022
Sitter
Awesome Sitters
01.2020 - 06.2021
Receptionist
Supreme Automotive
01.2018 - 10.2020
Certified Clinical Medical Asssitant -
Fortis Insititute
High School Diploma -
A.H Parker High