Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charmion Rothwell

Winnsboro,SC

Summary

Proven expertise in maintaining pristine environments, demonstrated during tenure at The Inn at Henderson Wharf, where I significantly reduced guest complaints through meticulous room servicing. Adept in window washing and showcasing exceptional communication, my approach ensures enhanced guest satisfaction and operational efficiency.

Overview

6
6
years of professional experience

Work History

Apartment Cleaner

647 US HWY 321 BYP S.
07.2024 - Current
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Operated buffers and burnishers to clean and polish floors.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Excellent communication skills, both verbal and written.

Room Attendance

The Inn at Henderson Wharf
07.2021 - 09.2021

  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
  • Enhanced guest satisfaction by providing thorough and timely room cleaning services.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
  • Assisted housekeeping management with inventory control, reducing wastage and ensuring adequate supplies for daily tasks.
  • Inspected guest rooms to replenish soap, paper towels and toiletries.
  • Performed deep-cleaning assignments on a regular basis to maintain the hotel''s overall appearance and appeal for both new and returning guests alike.

Room Service Attendant

Holiday Inn Express and Suites
03.2020 - 12.2020

I clean occupied and unoccupied rooms Change the bed linen wipe the furniture, clean the microwave and refrigerator wipe down the mirrors vacuum the room, clean the bathroom, mop floors, clean shower sink in the toilet change the shower curtain if needed and attend to the resident or guest me as needed

Education

Diploma - General Education

Harbor City Learning Center
14 Liberty Heights Baltimore, MD 21215
06.1991

Skills

  • Window Washing
  • Pest Control
  • Laundry services
  • Team Management
  • Restroom Servicing
  • Excellent Communication
  • Decision-Making
  • Trash Collection

Timeline

Apartment Cleaner

647 US HWY 321 BYP S.
07.2024 - Current

Room Attendance

The Inn at Henderson Wharf
07.2021 - 09.2021

Room Service Attendant

Holiday Inn Express and Suites
03.2020 - 12.2020

Diploma - General Education

Harbor City Learning Center
Charmion Rothwell