Charnetta Hicks
Union Springs,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Correctional Officer
State Of Alabama Department Of Corrections
Union , AL
06.2023 - Current
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Maintained clear and open communications with facility areas to support safe operations.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Answered incoming calls
- Sending and receiving fax
- sorting and filing required documents
- Conducted Institutional count
Team Leader
SCA Auto Tech
Auburn , AL
05.2023 - 06.2023
- Offered training and support to keep team members motivated and working toward objectives.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Completed daily quality assurance duties to provide feedback for improvements.
- Filed Paperwork
- Filled in for employee that were out
- critical thinking
- written and verbal communication
Shift Manager
Churches Chicken
Union , AL
03.2012 - 03.2015
- Documented receipts, employee hours and inventory movement.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Managed schedules, accepted time off requests and maintained coverage for shifts.
- Observed and monitored utilization of equipment.
- Made copies
- Send and receive faxes
- check emails
- prep food
- cooked food
Education
High School Diploma -
Bullock County High School
Union Springs, AL05.2010
Associate of Science -
George C Wallace Community College - Dothan
Dothan, ALSkills
- Excellent Problem Solver
- Safety
- Observation
- People Management
- Team Supervision
- Excellent Customer Service
Certification
- BLS Provider
Timeline
Correctional Officer
State Of Alabama Department Of Corrections
06.2023 - Current
Team Leader
SCA Auto Tech
05.2023 - 06.2023
Shift Manager
Churches Chicken
03.2012 - 03.2015
High School Diploma -
Bullock County High School
Associate of Science -
George C Wallace Community College - Dothan
- BLS Provider
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