Charnette Green
Suitland,MD
Summary
Professional analyst with a breadth of experience within cross-functional environments. Initiative driven, interested in career growth and development. Strategic thinker with exemplary proficiency with the ability to implement process and procedures in a controlled environment.
Overview
6
6
years of professional experience
2
2
Certification
Work History
System Operation Administration I
Olgoonik Logistics
Washington, DC
07.2023 - Current
- Communicated with clients for outstanding customer service and to increase repeat business. Perform quality control checks.
- Maintained accurate records of service calls, repairs, and parts used including troubleshooting
- Diagnosed problems and determined solutions for various customer issues.
- Managed daily operations related to client PIV cards, including processing VIP applications. Scheduling and conducting other administrative tasks.
Armed Special Police Officer Supervisor
DOI
Washington , DC
12.2020 - 01.2023
- Effectively Implement access control, Set performance standards, and, when necessary, take corrective action, including recommending disciplinary action to the appointing authority,
- Keep inventory of all firearms ramp keys,OC Spray ammunition and radios, Properly screen officers before duty Ensure their appearance, Licenses are up-to-date, Exhibit leader ship among 30+ officers
- Supervised live-fire exercises and qualification tests.
ISSO
Department of State
Washington, DC
03.2022 - 10.2022
- Participated in training exercises designed to enhance officer safety skills.
- Adhered to department policies and procedures while performing job duties.
- Adhered to infrastructure of the company duties include taking proactive security measures, assessing risks, and responding to security breaches. Monitor networks, databases, and computer systems and create a risk management plan for systems.
Armed Security Officer
American Eagle Protective Services
Washington, DC
12.2018 - 11.2019
- Responded quickly and appropriately to emergency situations, including medical emergencies, fire alarms, bomb threats.
- Provided assistance to law enforcement agencies in apprehending suspects when necessary.
- Maintained logs of all security-related incidents and submitted reports regularly to supervisor.
Infrastructure Data Analysis
Pentagon
Arlington , VA
12.2017 - 12.2018
- Responded to and assessed security alarms, emergency alarms, power outages and opens ASI bridge lines during power outages to ensure proper protocol is being maintained. ers.
- Assisted operations staff in troubleshooting complex application problems by providing expertise on underlying infrastructure components.
Education
Associate of Occupational Sciences, Medical Assisting -
Gibbs College-Vienna, VA
01.2005
Skills
- Active DoD Secret/SBBI Clearance
- Intrusion Detection Systems (IDS)
- Access Control
- Data Analysis
- Detailed Oriented
- MS Office Suite 365 Proficient
- SharePoint
- Remedy
- Cloud Computing
- Skype for Business
- Microsoft 365
Certification
- CASP (CompTIA) 2023
- Cross Domain Enterprise Training
- CompTIA Security+ CE (2018)
Custom
- Active DoD Secret/SBBI Clearance
- Intrusion Detection Systems (IDS)
- Access Control
- Data Analysis
- Surveillance & Investigations
- Safety and Risk Assessment
- Detailed Oriented
- MS Office Suite 365 Proficient
- SharePoint
Timeline
System Operation Administration I
Olgoonik Logistics
07.2023 - Current
ISSO
Department of State
03.2022 - 10.2022
Armed Special Police Officer Supervisor
DOI
12.2020 - 01.2023
Armed Security Officer
American Eagle Protective Services
12.2018 - 11.2019
Infrastructure Data Analysis
Pentagon
12.2017 - 12.2018
Associate of Occupational Sciences, Medical Assisting -
Gibbs College-Vienna, VA
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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