Charone Williams
Tallahassee,FL
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Assistant Track Coach
Florida A&m University Athletic Department
Tallahassee, FL
03.2023 - Current
- Aided individual athletes in enhancing their running abilities by offering feedback on their progress and development.
- Played a key role in developing and implementing tailored training plans for athletes.
- Led goal-setting discussions with athletes to ensure alignment on program objectives, strategies, and expectations.
- Organized and managed travel logistics for team members attending out-of-town meets.
- Analyzed trends and patterns from previous years' races and meets to enhance future success.
- Ensured effective and regular communication with parents about their child's progress throughout the entire season.
Assistant Track Coach
University At Buffalo, The State University Of New York
Amherst , NY
11.2016 - 02.2023
- Coordinated travel arrangements for team members attending away meets.
- Worked alongside healthcare professionals in responding to injuries arising from practices or competitions.
- Conducted meetings with athletes to discuss goals, objectives, strategies, and expectations of the program.
- Communicated regularly with parents about their child's progress within the program.
- Aided in the development of runners by providing constructive feedback on their performance.
- Assessed candidates' suitability for joining the team based on their physical attributes and mental toughness.
Assistant Track Coach
Coastal Carolina University Athletics Department
Myrtle Beach, SC
01.2014 - 08.2016
- Coordinated travel arrangements for team members attending away meets.
- Maintained close working relationship with medical professionals for prompt injury response during athletic activities.
- Conducted meetings with athletes to discuss goals, objectives, strategies, and expectations of the program.
- Offered personalized feedback on performance and development, supporting athletes' progression as runners.
- Assisted in the development and implementation of training plans for athletes.
Assistant Track Coach
Georgia Southern
Statesboro, GA
09.2013 - 01.2014
- Held discussions with athletes to define goals, set expectations, and develop program strategies.
- Maintained regular communication with parents, supplying them with ongoing information on their child's progress.
- Contributed to the development and implementation of comprehensive training plans under head coach's guidance.
Assistant Track Coach
University of North Florida Athletics
Jacksonville, FL
08.2011 - 08.2013
- Coordinated travel arrangements for team members attending away meets.
- Worked closely with medical staff if any injuries occurred during practices or competitions.
- Conducted meetings with athletes to discuss goals, objectives, strategies, and expectations of the program.
- Analyzed data from previous years' races and meets to identify trends and patterns for future success.
- Implemented an effective training plan through cooperation and teamwork with fellow coaches.
Assistant Track Coach
Flagler Palm Coast High School
Palm Coast, FL
08.2006 - 08.2011
- Conducted meetings with athletes to discuss goals, objectives, strategies, and expectations of the program.
- Communicated regularly with parents about their child's progress within the program.
- Provided feedback to individual athletes regarding their progress and development as a runner.
- Compiled data from previous years' races, meets in order analyze trends, patterns which could be utilized for future success.
- Assisted student-athletes in understanding the significance of time management in maintaining a balance between academics and athletics.
Front Desk Manager
Suburban Extended Stay
Daytona Beach, FL
06.2010 - 06.2011
- Implemented loyalty initiatives to drive repeat business.
- Compiled detailed reports on occupancy levels, revenue figures, and customer feedback.
- Ensured a warm reception for guests and efficiently facilitated the check-in process.
- Managed cashier responsibilities including processing payments, reconciling accounts, issuing refunds, and resolving discrepancies.
- Utilized data analysis techniques to identify improvement opportunities based on guest satisfaction surveys.
- Implemented efficient daily room assignment system and maintained accurate completion of paperwork.
Assistant Track Coach
P.K. Yonge Developmental Research School
Gainesville, FL
08.2004 - 08.2006
- Coordinated travel arrangements for team members attending away meets.
- Conducted meetings with athletes to discuss goals, objectives, strategies, and expectations of the program.
- Communicated regularly with parents about their child's progress within the program.
- Provided feedback to individual athletes regarding their progress and development as a runner.
- Analyzed trends and patterns from past races and meets to enhance future success.
- Designed customized training programs to address the specific needs of each athlete.
Data Entry Clerk
Regis
Auburn, AL
03.2003 - 06.2004
- Ensured the accuracy of existing information by carefully reviewing and making any needed corrections.
- Successfully managed and resolved all outstanding tasks.
- Verified the accuracy and completeness of data inputted into the database system.
- Managed and monitored data entries through custom-designed spreadsheets.
- Ensured accuracy and relevancy of existing records through updates and revisions.
Education
Bachelor of Arts - Sociology
University of Central Florida
Orlando, FL05-2010
Skills
- Meticulous attention to detail
- Verifying data accuracy
- Collecting information
- File Management
- Data Interpretation
- Remote Support
- Incident Management
- Project Coordination
Certification
- CompTIA A+ Certification in progress
References
References available upon request.
Timeline
Assistant Track Coach
Florida A&m University Athletic Department
03.2023 - Current
Assistant Track Coach
University At Buffalo, The State University Of New York
11.2016 - 02.2023
Assistant Track Coach
Coastal Carolina University Athletics Department
01.2014 - 08.2016
Assistant Track Coach
Georgia Southern
09.2013 - 01.2014
Assistant Track Coach
University of North Florida Athletics
08.2011 - 08.2013
Front Desk Manager
Suburban Extended Stay
06.2010 - 06.2011
Assistant Track Coach
Flagler Palm Coast High School
08.2006 - 08.2011
Assistant Track Coach
P.K. Yonge Developmental Research School
08.2004 - 08.2006
Data Entry Clerk
Regis
03.2003 - 06.2004
Bachelor of Arts - Sociology
University of Central Florida
- CompTIA A+ Certification in progress
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